Crew accommodation program
Demo Air Group
Nights this period›
214
€66,256 spend · avg €302.04
Public rate›
€383.77
what a member of the public pays
Contract rate›
€318.35
17.0% off public · to 2027-03-31
Rate honored›
97%
nights charged at the agreed rate
Crew score›
4.3
22 complaints this period
Transfer›
23 min
12.23 km · contracted coach
Crew-rest suitability
Regulatory requirements| Requirement | Status |
|---|---|
| FAA 14 CFR 117.3 suitable accommodation | Yes |
| EASA CS FTL.1.235 accommodation standard | Yes |
| Sound mitigated | Yes |
| Light control / blackout | Yes |
| Temperature controlled | Yes |
| 24-hour reception | Yes |
| Transfer within 45 minutes | Yes |
| Day rooms available | No |
Contract
C-122Status
Active
Term
2026-01-01 → 2027-03-31
Rate
€318.35 EUR
Includes
Wifi only
Cancellation
Non-refundable inside 24h
Payment
Net 14, virtual card
Early check-in
No
Late checkout
Yes
Auto-renew
Yes
Last audit
2026-04-13
Inventory
Total rooms
355
Allotment held
20 rooms/night
Allotment used this period
98
Release
4 days before arrival
Room types
Standard king, Twin
Star rating
4
Contacts
Who to call, by role| Role | Name | Phone | |
|---|---|---|---|
| Reservations primary | Marc Faber | reservations@hiltonchicagoo.com | +43 64 5848840 |
| Billing | Diego Hendricks | billing@hiltonchicagoo.com | +38 94 6121978 |
| General manager | Karl Rossi | general@hiltonchicagoo.com | +42 57 1418864 |
| Night manager | Anna Silva | night@hiltonchicagoo.com | +44 25 7811873 |
Crew complaints
By theme, all periods
noise44
checkin23
transfer22
room15
food6