Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Declined, not reissued Absorbed
Not yet final. Becomes immutable 2026-09-18, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-515019

€641.84
  • 2 nights · 2026-08-17 → 2026-08-19
  • Regal Airport Hotel, HKG
  • N. Rahman · Demo Airlines Asia
  • RS-8855019
Card

What actually moved · VCC-8855019

not received
  • Authorized €666.84
  • 3 card events
  • Declined at the property
Folio

What the hotel says happened

€691.90
  • 4 lines totalling €691.90

Folio lines

4 lines from HKG260817-8296
DateTypeDescriptionAmount
2026-08-17 incidental Breakfast €15.83
2026-08-17 room Room charge €320.92
2026-08-18 incidental Restaurant €34.23
2026-08-18 room Room charge €320.92

Booking

What was asked for
  1. 2026-07-28 06:00 Roster line published FPO588 SIN→HKG, duty ends 2026-08-17 00:00 AIMS
  2. 2026-08-16 13:12 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-16 13:15 Booking placed executive room, 2 nights, €707.87 · CNF-855019 automation
  4. 2026-08-17 00:00 Rest window opens 40.38h available, 37.31h sleep opportunity roster
  5. 2026-08-17 01:15 Check-in
  6. 2026-08-18 11:40 Canceled and rebooked crew swap · no availability, 74.91h before check-in aims
  7. 2026-08-19 10:00 Check-out

Card

What moved
  1. 2026-08-16 13:15 Card issued limit €732.87, valid 2026-08-17 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-17 14:20 Authorized €666.84 CNF-855019
  3. 2026-08-19 09:40 Declined €691.90 — amount exceeded CNF-855019

Folio

What the property says
  1. 2026-08-19 09:30 Folio issued by the property HKG260817-8296, 4 lines, €691.90 stated N. Rahman
  2. 2026-08-21 07:00 Folio received 2.29d after checkout, via email pdf

Decisions

4 recorded · 1 taken by a person, 3 by a rule
WhenByWhoDecisionReason given
2026-08-19 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-21 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-21 07:05 Rule match-engine variance detected declined not reissued
2026-08-21 11:00 P. Costa resolved Resolution: absorbed
Outcomeabsorbed
Variancenone
Category
Closedopen until 2026-09-18

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-17 Authorization held — Regal Airport Hotel €666.84 −€666.84
2026-08-22 Voided Authorization expired unused €666.84 +€666.84