What we meant to buy · AIMS duty D-514794
What actually moved · VCC-8854794
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-02 | incidental | Minibar | €24.97 | |
| 2026-08-02 | room | Room charge | €275.17 | |
| 2026-08-02 | tax | VAT 9% | €24.76 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-03 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-05 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-05 07:05 | Rule | match-engine | matched | Booking, card and folio agree within tolerance |
| 2026-08-08 11:00 | Rule | match-engine | resolved | Resolution: legitimate |
| 2026-09-02 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-02 | Held | Authorization held — Crowne Plaza Changi Airport | €324.93 | −€324.93 |
| 2026-08-05 | Posted | Charge posted — Crowne Plaza Changi Airport | €324.90 | +€0.00 |
| 2026-08-05 | Released | Unused authorization released | €0.03 | +€0.03 |