Crew accommodation program
Demo Air Group
Duplicate
Resolved
Duplicate charge
Absorbed
Not yet final. Becomes immutable 2026-09-24, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514790
€631.24
- 2 nights · 2026-08-23 → 2026-08-25
- Regal Airport Hotel, HKG
- N. Chandra · Demo Airlines Asia
- RS-8854790
Card
What actually moved · VCC-8854790
€1,262.48
- Authorized €656.24
- 5 card events
Folio
What the hotel says happened
€631.24
- 3 lines totalling €1,262.48
- Variance €631.24 (100.0%)
- Unexplained
Folio lines
3 lines from HKG260823-6247| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-23 | room | Room charge | €315.62 | |
| 2026-08-24 | room | Room charge | €315.62 | |
| 2026-08-25 | adjustment | Unexplained charge | €631.24 |
Booking
What was asked for- 2026-08-05 06:00 Roster line published FPO899 SIN→HKG, duty ends 2026-08-23 00:00 AIMS
- 2026-08-18 01:12 Policy evaluated Within policy ruleset 2026.2
- 2026-08-18 01:15 Booking placed standard room, 2 nights, €647.21 · CNF-854790 travel desk
- 2026-08-23 00:00 Rest window opens 38.39h available, 34.94h sleep opportunity roster
- 2026-08-23 01:15 Check-in
- 2026-08-25 12:00 Check-out
Card
What moved- 2026-08-18 01:15 Card issued limit €672.21, valid 2026-08-23 to 2026-09-01 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-23 14:20 Authorized €656.24 CNF-854790
- 2026-08-25 08:05 Captured €1,262.48 CNF-854790
- 2026-08-25 08:11 Captured €631.24 CNF-854790
- 2026-08-27 03:00 Settled €1,262.48 CNF-854790
Folio
What the property says- 2026-08-25 09:30 Folio issued by the property HKG260823-6247, 3 lines, €631.24 stated N. Chandra
- 2026-08-30 07:00 Folio received 5.29d after checkout, via email pdf
- 2026-08-30 07:00 Charge the booking did not carry Unexplained charge €631.24
Decisions
5 recorded · 2 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-25 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-27 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-27 07:05 | Rule | match-engine | variance detected | duplicate charge — 631.24 EUR |
| 2026-08-28 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-08-29 11:00 | Person | A. Sheshadri | resolved | Resolution: absorbed |
Outcomeabsorbed
Variance€631.24
CategoryUnexplained
Closedopen until 2026-09-24
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-23 | Held | Authorization held — Regal Airport Hotel | €656.24 | −€656.24 |
| 2026-08-27 | Posted | Charge posted — Regal Airport Hotel | €1,262.48 | +€0.00 |