Crew accommodation program
Demo Air Group
Unmatched
Final
Partial authorization
Disputed, recovered
Final since 2026-09-25 — immutable
Booking
What we meant to buy · AIMS duty D-514596
€1,031.94
- 4 nights · 2026-08-22 → 2026-08-26
- Premier Inn Abu Dhabi Airport, AUH
- C. Al Mansoori · Demo Airlines Asia
- RS-8854596
Card
What actually moved · VCC-8854596
€600.08
- Authorized €600.08
- 5 card events
Folio
What the hotel says happened
€1,098.21
- 14 lines totalling €1,596.34
- Variance €498.13 (48.3%)
- Unexplained
Folio lines
14 lines from AUH260822-7869| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-22 | fee | City / tourist tax | €4.00 | |
| 2026-08-22 | incidental | Parking | €31.64 | |
| 2026-08-22 | room | Room charge | €215.93 | |
| 2026-08-22 | tax | VAT 5% | €10.80 | |
| 2026-08-23 | fee | City / tourist tax | €4.00 | |
| 2026-08-23 | room | Room charge | €229.01 | |
| 2026-08-23 | tax | VAT 5% | €11.45 | |
| 2026-08-24 | room | Room charge | €259.85 | |
| 2026-08-24 | tax | VAT 5% | €12.99 | |
| 2026-08-25 | fee | City / tourist tax | €4.00 | |
| 2026-08-25 | incidental | Breakfast | €34.63 | |
| 2026-08-25 | room | Room charge | €266.58 | |
| 2026-08-25 | tax | VAT 5% | €13.33 | |
| 2026-08-26 | adjustment | Unexplained charge | €498.13 | Disputed |
Booking
What was asked for- 2026-08-07 06:00 Roster line published FPO640 SIN→AUH, duty ends 2026-08-22 04:53 AIMS
- 2026-08-19 05:37 Policy evaluated Routed for approval — Preferred property order ruleset 2026.2
- 2026-08-19 05:38 Override approved Late schedule change inside window P. Costa (travel desk)
- 2026-08-19 05:40 Booking placed standard room, 4 nights, €1,114.18 · CNF-854596 automation
- 2026-08-22 04:53 Rest window opens 81.16h available, 79.02h sleep opportunity roster
- 2026-08-22 05:40 Check-in
- 2026-08-26 08:15 Check-out
Card
What moved- 2026-08-19 05:40 Card issued limit €1,139.18, valid 2026-08-22 to 2026-09-02 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-22 14:20 Partial authorization €600.08 CNF-854596
- 2026-08-26 08:05 Captured €600.08 CNF-854596
- 2026-08-28 03:00 Settled €600.08 CNF-854596
- 2026-09-07 16:30 Refunded €-498.13 CNF-854596
Folio
What the property says- 2026-08-26 09:30 Folio issued by the property AUH260822-7869, 14 lines, €1,098.21 stated C. Al Mansoori
- 2026-09-01 07:00 Folio received 6.29d after checkout, via email pdf
- 2026-09-01 07:00 Charge the booking did not carry Unexplained charge €498.13 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-28 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-28 07:05 | Rule | match-engine | variance detected | partial authorization — 498.13 EUR |
| 2026-08-29 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-08-30 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-07 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-03 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-25 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€498.13
CategoryUnexplained
Closed2026-09-25, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-22 | Held | Authorization held — Premier Inn Abu Dhabi Airport | €600.08 | −€600.08 |
| 2026-08-28 | Posted | Charge posted — Premier Inn Abu Dhabi Airport | €600.08 | +€0.00 |
| 2026-09-07 | Refund | Credit received after dispute | €-498.13 | +€498.13 |