Reconciliation · Demo Air Group

Unmatched Resolved Folio never received Disputed, recovered

Not yet final. Becomes immutable 2026-09-22, 30 days from last known checkout

Booking

What we meant to buy · AIMS duty D-514575

€877.78

Card

What actually moved · VCC-8854575

€932.72

Folio

What the hotel says happened

not received

Folio lines

Not received

Date	Type	Description	Amount

What was asked for

2026-08-05 06:00 Roster line published FPO656 SIN→DXB, duty ends 2026-08-20 13:36 AIMS
2026-08-11 14:57 Policy evaluated Routed for approval — Preferred property order ruleset 2026.2
2026-08-11 14:58 Override approved Operational necessity — disruption R. Menon (travel desk)
2026-08-11 15:00 Booking placed standard room, 3 nights, €948.69 · CNF-854575 crew app
2026-08-20 13:36 Rest window opens 58.25h available, 54.86h sleep opportunity roster
2026-08-20 15:00 Check-in
2026-08-23 08:15 Check-out

What moved

2026-08-11 15:00 Card issued limit €973.69, valid 2026-08-20 to 2026-08-30 (7d grace), locked to 7011 lodging Routespring card program
2026-08-20 14:20 Authorized €902.78 CNF-854575
2026-08-23 08:05 Captured €932.72 CNF-854575
2026-08-25 03:00 Settled €932.72 CNF-854575
2026-09-04 16:30 Refunded €-47.10 CNF-854575

What the property says

Nothing recorded on this side.

5 recorded · 2 taken by a person, 3 by a rule

When	By	Who	Decision	Reason given
2026-08-23 02:10	Rule	match-engine	opened	Stay complete; reconciliation opened
2026-08-25 07:05	Rule	match-engine	variance detected	folio not received
2026-08-27 14:00	Person	A. Sheshadri	disputed	Raised with the issuing bank
2026-09-04 16:30	Rule	issuer-feed	credit received	Credit received
2026-09-01 11:00	Person	P. Costa	resolved	Resolution: disputed_recovered

Outcomedisputed recovered

Variancenone

Category—

Closedopen until 2026-09-22

Fund movement for this stay

Date	Entry	Description	Amount	Balance
2026-08-20	Held	Authorization held — Le Meridien Dubai	€902.78	−€902.78
2026-08-25	Posted	Charge posted — Le Meridien Dubai	€932.72	+€0.00