Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-17, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514362
€300.41
- 1 nights · 2026-08-17 → 2026-08-18
- Hyatt Regency O'Hare, ORD
- G. Jenkins · Demo Airlines Americas
- RS-8854362
Card
What actually moved · VCC-8854362
€450.87
- Authorized €325.41
- 5 card events
Folio
What the hotel says happened
€450.87
- 3 lines totalling €450.87
- Variance €150.46 (50.1%)
- Tax and fees
Folio lines
3 lines from ORD260817-3688| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-17 | fee | City / tourist tax | €6.20 | |
| 2026-08-17 | room | Room charge | €294.21 | |
| 2026-08-18 | adjustment | Destination fee | €150.46 | Disputed |
Booking
What was asked for- 2026-07-29 06:00 Roster line published TAY475 MIA→ORD, duty ends 2026-08-17 04:49 AIMS
- 2026-08-12 05:37 Policy evaluated Within policy ruleset 2026.2
- 2026-08-12 05:40 Booking placed standard room, 1 night, €316.38 · CNF-854362 staff portal
- 2026-08-17 04:49 Rest window opens 11.48h available, 9.43h sleep opportunity roster
- 2026-08-17 05:40 Check-in
- 2026-08-18 04:30 Check-out
Card
What moved- 2026-08-12 05:40 Card issued limit €341.38, valid 2026-08-17 to 2026-08-25 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-17 14:20 Authorized €325.41 CNF-854362
- 2026-08-18 08:05 Captured €450.87 CNF-854362
- 2026-08-20 03:00 Settled €450.87 CNF-854362
- 2026-08-30 16:30 Refunded €-150.46 CNF-854362
Folio
What the property says- 2026-08-18 09:30 Folio issued by the property ORD260817-3688, 3 lines, €450.87 stated G. Jenkins
- 2026-08-20 07:00 Folio received 2.29d after checkout, via pms feed
- 2026-08-20 07:00 Charge the booking did not carry Destination fee €150.46 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-18 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-20 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-20 07:05 | Rule | match-engine | variance detected | amount variance — 150.46 EUR |
| 2026-08-21 10:20 | Person | A. Sheshadri | category assigned | Categorised as tax fees |
| 2026-08-22 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-30 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-01 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€150.46
CategoryTax and fees
Closedopen until 2026-09-17
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-17 | Held | Authorization held — Hyatt Regency O'Hare | €325.41 | −€325.41 |
| 2026-08-20 | Posted | Charge posted — Hyatt Regency O'Hare | €450.87 | +€0.00 |
| 2026-08-30 | Refund | Credit received after dispute | €-150.46 | +€150.46 |