Routespring
Crew accommodation program
Demo Air Group
Final Amount variance Disputed, recovered
Final since 2026-09-11 — immutable
Booking

What we meant to buy · AIMS duty D-514049

€774.55
  • 2 nights · 2026-08-10 → 2026-08-12
  • Aloft Chicago O'Hare, ORD
  • T. Jenkins · Demo Airlines Americas
  • RS-8854049
Card

What actually moved · VCC-8854049

€1,187.50
  • Authorized €799.55
  • 5 card events
Folio

What the hotel says happened

€1,187.50
  • 6 lines totalling €1,187.50
  • Variance €391.40 (50.5%)
  • Incidentals

Folio lines

6 lines from ORD260810-7786
DateTypeDescriptionAmount
2026-08-10 fee City / tourist tax €6.20
2026-08-10 room Room charge €365.57
2026-08-11 fee City / tourist tax €6.20
2026-08-11 incidental Breakfast €21.55
2026-08-11 room Room charge €396.58
2026-08-12 incidental Unitemised incidentals €391.40 Disputed

Booking

What was asked for
  1. 2026-07-30 06:00 Roster line published TAY177 MIA→ORD, duty ends 2026-08-10 12:47 AIMS
  2. 2026-08-10 01:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-10 02:00 Booking placed standard room, 2 nights, €812.07 · CNF-854049 automation
  4. 2026-08-10 06:12 Change accepted by the property roster change aims
  5. 2026-08-10 12:47 Rest window opens 33.25h available, 30.53h sleep opportunity roster
  6. 2026-08-10 14:00 Check-in
  7. 2026-08-12 12:00 Check-out

Card

What moved
  1. 2026-08-10 02:00 Card issued limit €837.07, valid 2026-08-10 to 2026-08-19 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-10 14:20 Authorized €799.55 CNF-854049
  3. 2026-08-12 08:05 Captured €1,187.50 CNF-854049
  4. 2026-08-14 03:00 Settled €1,187.50 CNF-854049
  5. 2026-08-24 16:30 Refunded €-391.40 CNF-854049

Folio

What the property says
  1. 2026-08-12 09:30 Folio issued by the property ORD260810-7786, 6 lines, €1,187.50 stated T. Jenkins
  2. 2026-08-15 07:00 Folio received 3.29d after checkout, via pms feed
  3. 2026-08-15 07:00 Charge the booking did not carry Unitemised incidentals €391.40 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-12 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-14 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-14 07:05 Rule match-engine variance detected amount variance — 391.40 EUR
2026-08-15 10:20 R. Menon category assigned Categorised as incidentals
2026-08-16 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-24 16:30 Rule issuer-feed credit received Credit received
2026-08-13 11:00 A. Sheshadri resolved Resolution: disputed_recovered
2026-09-11 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€391.40
CategoryIncidentals
Closed2026-09-11, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-10 Authorization held — Aloft Chicago O'Hare €799.55 −€799.55
2026-08-14 Posted Charge posted — Aloft Chicago O'Hare €1,187.50 +€0.00
2026-08-24 Refund Credit received after dispute €-391.40 +€391.40