Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Charge after expiry Disputed, recovered
Not yet final. Becomes immutable 2026-09-20, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-513835

€649.63
  • 2 nights · 2026-08-19 → 2026-08-21
  • Van der Valk Liege, LGG
  • C. Weber · Demo Airlines Europe
  • RS-8853835
Card

What actually moved · VCC-8853835

not received
  • Authorized €674.63
  • 4 card events
  • Declined at the property
  • Authorization expired
Folio

What the hotel says happened

€649.63
  • 6 lines totalling €649.63

Folio lines

6 lines from LGG260819-2579
DateTypeDescriptionAmount
2026-08-19 fee City / tourist tax €4.00
2026-08-19 room Room charge €304.26
2026-08-19 tax VAT 6% €18.26
2026-08-20 fee City / tourist tax €4.00
2026-08-20 room Room charge €301.05
2026-08-20 tax VAT 6% €18.06

Booking

What was asked for
  1. 2026-07-30 06:00 Roster line published ABR859 STN→LGG, duty ends 2026-08-19 13:11 AIMS
  2. 2026-08-16 13:57 Policy evaluated Routed for approval — Preferred property order ruleset 2026.2
  3. 2026-08-16 13:58 Override approved Rank grade requested by fleet office S. Whelan (travel desk)
  4. 2026-08-16 14:00 Booking placed superior room, 2 nights, €665.60 · CNF-853835 automation
  5. 2026-08-19 13:11 Rest window opens 35.5h available, 33.19h sleep opportunity roster
  6. 2026-08-19 14:00 Check-in
  7. 2026-08-21 08:15 Check-out

Card

What moved
  1. 2026-08-16 14:00 Card issued limit €690.60, valid 2026-08-19 to 2026-08-28 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-19 14:20 Authorized €674.63 CNF-853835
  3. 2026-08-24 00:00 Expired CNF-853835
  4. 2026-08-26 10:15 Declined €649.63 — outside window CNF-853835

Folio

What the property says
  1. 2026-08-21 09:30 Folio issued by the property LGG260819-2579, 6 lines, €649.63 stated C. Weber
  2. 2026-08-24 07:00 Folio received 3.29d after checkout, via pms feed

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-21 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-23 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-23 07:05 Rule match-engine variance detected charge after expiry
2026-08-25 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-02 16:30 Rule issuer-feed credit received Credit received
2026-09-02 11:00 A. Sheshadri resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variancenone
Category
Closedopen until 2026-09-20

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-19 Authorization held — Van der Valk Liege €674.63 −€674.63
2026-08-24 Voided Authorization expired unused €674.63 +€674.63