Crew accommodation program
Demo Air Group
Unmatched
Resolved
Folio never received
Disputed, recovered
Not yet final. Becomes immutable 2026-09-03, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-512999
€875.01
- 3 nights · 2026-08-01 → 2026-08-04
- Novotel Madrid Barajas, MAD
- Y. Novak · Demo Airlines Europe
- RS-8852999
Card
What actually moved · VCC-8852999
€875.01
- Authorized €900.01
- 5 card events
Folio
What the hotel says happened
not received
- 0 lines
Folio lines
Not received| Date | Type | Description | Amount |
|---|
Booking
What was asked for- 2026-07-15 06:00 Roster line published ABR317 STN→MAD, duty ends 2026-08-01 13:12 AIMS
- 2026-08-01 06:12 Change accepted by the property irops travel desk
- 2026-08-01 12:27 Policy evaluated Within policy ruleset 2026.2
- 2026-08-01 12:30 Booking placed standard room, 3 nights, €890.98 · CNF-852999 automation
- 2026-08-01 13:12 Rest window opens 62.37h available, 60.15h sleep opportunity roster
- 2026-08-01 14:00 Check-in
- 2026-08-04 10:00 Check-out
Card
What moved- 2026-08-01 12:30 Card issued limit €915.98, valid 2026-08-01 to 2026-08-11 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-01 14:20 Authorized €900.01 CNF-852999
- 2026-08-04 08:05 Captured €875.01 CNF-852999
- 2026-08-06 03:00 Settled €875.01 CNF-852999
- 2026-08-16 16:30 Refunded €-152.53 CNF-852999
Folio
What the property saysNothing recorded on this side.
Decisions
5 recorded · 2 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-04 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-06 07:05 | Rule | match-engine | variance detected | folio not received |
| 2026-08-08 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-16 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-18 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variancenone
Category—
Closedopen until 2026-09-03
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-01 | Held | Authorization held — Novotel Madrid Barajas | €900.01 | −€900.01 |
| 2026-08-06 | Posted | Charge posted — Novotel Madrid Barajas | €875.01 | +€0.00 |
| 2026-08-06 | Released | Unused authorization released | €25.00 | +€25.00 |