Crew accommodation program
Demo Air Group
Duplicate
Resolved
Duplicate charge
Written off
Not yet final. Becomes immutable 2026-09-30, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-512964
€572.76
- 2 nights · 2026-08-29 → 2026-08-31
- Ibis Liege Centre, LGG
- D. Kavanagh · Demo Airlines Europe
- RS-8852964
Card
What actually moved · VCC-8852964
€1,145.52
- Authorized €597.76
- 5 card events
Folio
What the hotel says happened
€572.76
- 7 lines totalling €1,145.52
- Variance €572.76 (100.0%)
- Unexplained
Folio lines
7 lines from LGG260829-6424| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-29 | fee | City / tourist tax | €4.00 | |
| 2026-08-29 | room | Room charge | €266.40 | |
| 2026-08-29 | tax | VAT 6% | €15.98 | |
| 2026-08-30 | fee | City / tourist tax | €4.00 | |
| 2026-08-30 | room | Room charge | €266.40 | |
| 2026-08-30 | tax | VAT 6% | €15.98 | |
| 2026-08-31 | adjustment | Unexplained charge | €572.76 |
Booking
What was asked for- 2026-08-15 06:00 Roster line published ABR295 DUB→LGG, duty ends 2026-08-29 04:47 AIMS
- 2026-08-28 05:37 Policy evaluated Within policy ruleset 2026.2
- 2026-08-28 05:40 Booking placed standard room, 2 nights, €588.73 · CNF-852964 travel desk
- 2026-08-29 04:47 Rest window opens 36.44h available, 34.72h sleep opportunity roster
- 2026-08-29 05:40 Check-in
- 2026-08-31 08:15 Check-out
Card
What moved- 2026-08-28 05:40 Card issued limit €613.73, valid 2026-08-29 to 2026-09-07 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-29 14:20 Authorized €597.76 CNF-852964
- 2026-08-31 08:05 Captured €1,145.52 CNF-852964
- 2026-08-31 08:11 Captured €572.76 CNF-852964
- 2026-09-02 03:00 Settled €1,145.52 CNF-852964
Folio
What the property says- 2026-08-31 09:30 Folio issued by the property LGG260829-6424, 7 lines, €572.76 stated D. Kavanagh
- 2026-09-03 07:00 Folio received 3.29d after checkout, via pms feed
- 2026-09-03 07:00 Charge the booking did not carry Unexplained charge €572.76
Decisions
5 recorded · 2 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-31 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-02 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-02 07:05 | Rule | match-engine | variance detected | duplicate charge — 572.76 EUR |
| 2026-09-03 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-09-12 11:00 | Person | P. Costa | resolved | Resolution: written_off |
Outcomewritten off
Variance€572.76
CategoryUnexplained
Closedopen until 2026-09-30
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-29 | Held | Authorization held — Ibis Liege Centre | €597.76 | −€597.76 |
| 2026-09-02 | Posted | Charge posted — Ibis Liege Centre | €1,145.52 | +€0.00 |