Routespring
Crew accommodation program
Demo Air Group
Unmatched Final Folio never received Disputed, recovered
Final since 2026-09-10 — immutable
Booking

What we meant to buy · AIMS duty D-512951

€273.37
  • 1 nights · 2026-08-10 → 2026-08-11
  • Leonardo Hotel Koln, CGN
  • R. Janssens · Demo Airlines Europe
  • RS-8852951
Card

What actually moved · VCC-8852951

€273.37
  • Authorized €298.37
  • 5 card events
Folio

What the hotel says happened

not received
  • 0 lines

Folio lines

Not received
DateTypeDescriptionAmount

Booking

What was asked for
  1. 2026-07-28 06:00 Roster line published ABR275 DUB→CGN, duty ends 2026-08-10 15:13 AIMS
  2. 2026-08-08 15:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-08 16:00 Booking placed standard room, 1 night, €289.34 · CNF-852951 automation
  4. 2026-08-10 15:13 Rest window opens 14.22h available, 12.27h sleep opportunity roster
  5. 2026-08-10 16:00 Check-in
  6. 2026-08-11 04:30 Check-out

Card

What moved
  1. 2026-08-08 16:00 Card issued limit €314.34, valid 2026-08-10 to 2026-08-18 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-10 14:20 Authorized €298.37 CNF-852951
  3. 2026-08-11 08:05 Captured €273.37 CNF-852951
  4. 2026-08-13 03:00 Settled €273.37 CNF-852951
  5. 2026-08-23 16:30 Refunded €-43.63 CNF-852951

Folio

What the property says

Nothing recorded on this side.

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-11 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-13 07:05 Rule match-engine variance detected folio not received
2026-08-15 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-23 16:30 Rule issuer-feed credit received Credit received
2026-08-19 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-10 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variancenone
Category
Closed2026-09-10, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-10 Authorization held — Leonardo Hotel Koln €298.37 −€298.37
2026-08-13 Posted Charge posted — Leonardo Hotel Koln €273.37 +€0.00
2026-08-13 Released Unused authorization released €25.00 +€25.00