Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-17, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-512941
€575.76
- 2 nights · 2026-08-16 → 2026-08-18
- Melia Barajas, MAD
- V. Weber · Demo Airlines Europe
- RS-8852941
Card
What actually moved · VCC-8852941
€682.25
- Authorized €600.76
- 5 card events
Folio
What the hotel says happened
€682.25
- 5 lines totalling €682.25
- Variance €106.49 (18.5%)
- Incidentals
Folio lines
5 lines from MAD260816-3358| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-16 | room | Room charge | €261.71 | |
| 2026-08-16 | tax | VAT 10% | €26.17 | |
| 2026-08-17 | room | Room charge | €261.71 | |
| 2026-08-17 | tax | VAT 10% | €26.17 | |
| 2026-08-18 | incidental | Unitemised incidentals | €106.49 | Disputed |
Booking
What was asked for- 2026-07-31 06:00 Roster line published ABR215 DUB→MAD, duty ends 2026-08-16 13:07 AIMS
- 2026-08-14 13:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-14 14:00 Booking placed standard room, 2 nights, €591.73 · CNF-852941 automation
- 2026-08-16 13:07 Rest window opens 36.68h available, 34.54h sleep opportunity roster
- 2026-08-16 14:00 Check-in
- 2026-08-18 04:30 Check-out
Card
What moved- 2026-08-14 14:00 Card issued limit €616.73, valid 2026-08-16 to 2026-08-25 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-16 14:20 Authorized €600.76 CNF-852941
- 2026-08-18 08:05 Captured €682.25 CNF-852941
- 2026-08-20 03:00 Settled €682.25 CNF-852941
- 2026-08-30 16:30 Refunded €-106.49 CNF-852941
Folio
What the property says- 2026-08-18 09:30 Folio issued by the property MAD260816-3358, 5 lines, €682.25 stated V. Weber
- 2026-08-23 07:00 Folio received 5.29d after checkout, via pms feed
- 2026-08-23 07:00 Charge the booking did not carry Unitemised incidentals €106.49 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-18 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-20 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-20 07:05 | Rule | match-engine | variance detected | amount variance — 106.49 EUR |
| 2026-08-21 10:20 | Person | P. Costa | category assigned | Categorised as incidentals |
| 2026-08-22 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-30 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-30 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€106.49
CategoryIncidentals
Closedopen until 2026-09-17
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-16 | Held | Authorization held — Melia Barajas | €600.76 | −€600.76 |
| 2026-08-20 | Posted | Charge posted — Melia Barajas | €682.25 | +€0.00 |
| 2026-08-30 | Refund | Credit received after dispute | €-106.49 | +€106.49 |