Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-20, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-512878
€746.10
- 2 nights · 2026-08-19 → 2026-08-21
- Hampton by Hilton Stansted, STN
- K. Vermeulen · Demo Airlines Europe
- RS-8852878
Card
What actually moved · VCC-8852878
€765.36
- Authorized €771.10
- 5 card events
Folio
What the hotel says happened
€765.36
- 5 lines totalling €765.36
- Variance €19.26 (2.6%)
- Tax and fees
Folio lines
5 lines from STN260819-8257| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-19 | room | Room charge | €318.58 | |
| 2026-08-19 | tax | VAT 20% | €63.71 | |
| 2026-08-20 | room | Room charge | €303.18 | |
| 2026-08-20 | tax | VAT 20% | €60.63 | |
| 2026-08-21 | adjustment | Destination fee | €19.26 | Disputed |
Booking
What was asked for- 2026-08-05 06:00 Roster line published ABR819 DUB→STN, duty ends 2026-08-19 04:54 AIMS
- 2026-08-18 17:37 Policy evaluated Within policy ruleset 2026.2
- 2026-08-18 17:40 Booking placed standard room, 2 nights, €762.07 · CNF-852878 crew app
- 2026-08-19 04:54 Rest window opens 34.93h available, 33.29h sleep opportunity roster
- 2026-08-19 05:40 Check-in
- 2026-08-19 06:12 Change accepted by the property roster change aims
- 2026-08-21 08:15 Check-out
Card
What moved- 2026-08-18 17:40 Card issued limit €787.07, valid 2026-08-19 to 2026-08-28 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-19 14:20 Authorized €771.10 CNF-852878
- 2026-08-21 08:05 Captured €765.36 CNF-852878
- 2026-08-23 03:00 Settled €765.36 CNF-852878
- 2026-09-02 16:30 Refunded €-19.26 CNF-852878
Folio
What the property says- 2026-08-21 09:30 Folio issued by the property STN260819-8257, 5 lines, €765.36 stated K. Vermeulen
- 2026-08-27 07:00 Folio received 6.29d after checkout, via email pdf
- 2026-08-27 07:00 Charge the booking did not carry Destination fee €19.26 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-21 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-23 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-23 07:05 | Rule | match-engine | variance detected | amount variance — 19.26 EUR |
| 2026-08-24 10:20 | Person | P. Costa | category assigned | Categorised as tax fees |
| 2026-08-25 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-02 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-31 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€19.26
CategoryTax and fees
Closedopen until 2026-09-20
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-19 | Held | Authorization held — Hampton by Hilton Stansted | €771.10 | −€771.10 |
| 2026-08-23 | Posted | Charge posted — Hampton by Hilton Stansted | €765.36 | +€0.00 |
| 2026-08-23 | Released | Unused authorization released | €5.74 | +€5.74 |
| 2026-09-02 | Refund | Credit received after dispute | €-19.26 | +€19.26 |