Policy · Demo Air Group

Which rules fired

Ranked by frequency

Advance booking window Commercial 332 · €21,251

Preferred property order Commercial 291 · €23,984

Inventory order Commercial 194 · €20,495

Covered ancillaries Commercial 116 · €3,455

24-hour reception Regulatory 76

Accommodation standard Regulatory 63 · 63 refused

Rate cap Commercial 56 · €4,125

Room grade by rank Entitlement 40 · €3,989

Duty entitlement Entitlement 32 · €20,685 · 32 refused

Suitable accommodation Regulatory 28 · 28 refused

Single occupancy Regulatory 24 · 24 refused

Maximum transfer time Regulatory 16 · 16 refused

Minimum rest away from base Regulatory 8 · 8 refused

Minimum rest, US operations Regulatory 4 · 4 refused

Every override, and who approved it

383 approvals against 797 soft breaches

When	Approver	Role	Reason	Evaluation	Second approver

Dropdowns match exactly. Ranges are inclusive. Text matches anywhere.
2026-08-12 15:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13855	not required
2026-08-12 14:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14049	not required
2026-08-12 10:28	P. Costa	travel desk	Operational necessity — disruption	PE-14344	not required
2026-08-12 05:38	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-13195	not required
2026-08-12 05:38	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-13303	not required
2026-08-12 05:38	S. Whelan	travel desk	Late schedule change inside window	PE-13557	not required
2026-08-12 05:38	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13814	not required
2026-08-12 01:13	S. Whelan	travel desk	Rank grade requested by fleet office	PE-14209	not required
2026-08-12 01:13	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14224	not required
2026-08-12 01:13	P. Costa	travel desk	Rank grade requested by fleet office	PE-14781	not required
2026-08-11 22:28	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-13744	not required
2026-08-11 15:58	R. Menon	travel desk	Rank grade requested by fleet office	PE-13059	not required
2026-08-11 15:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-14493	not required
2026-08-11 14:58	S. Whelan	travel desk	Late schedule change inside window	PE-13386	not required
2026-08-11 14:58	P. Costa	travel desk	Rank grade requested by fleet office	PE-14045	not required
2026-08-11 14:58	R. Menon	travel desk	Operational necessity — disruption	PE-14576	not required
2026-08-11 14:58	R. Menon	travel desk	Preferred property sold out	PE-15068	not required
2026-08-11 13:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14364	not required
2026-08-11 13:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-15127	not required
2026-08-11 05:38	R. Menon	travel desk	Operational necessity — disruption	PE-13401	not required
2026-08-11 05:38	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-13704	Raphaele Titaud
2026-08-11 05:38	P. Costa	travel desk	Rank grade requested by fleet office	PE-14166	Raphaele Titaud
2026-08-11 03:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-13693	not required
2026-08-11 01:58	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-13086	not required
2026-08-11 01:13	S. Whelan	travel desk	Late schedule change inside window	PE-13227	not required
2026-08-11 01:13	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14248	not required
2026-08-11 01:13	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-15209	not required
2026-08-10 22:28	R. Menon	travel desk	Operational necessity — disruption	PE-13213	not required
2026-08-10 15:58	P. Costa	travel desk	Preferred property sold out	PE-13396	not required
2026-08-10 14:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13087	not required
2026-08-10 14:58	S. Whelan	travel desk	Rank grade requested by fleet office	PE-14038	Raphaele Titaud
2026-08-10 13:58	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-14810	not required
2026-08-10 05:38	R. Menon	travel desk	Operational necessity — disruption	PE-12844	not required
2026-08-10 05:38	S. Whelan	travel desk	Late schedule change inside window	PE-14581	not required
2026-08-10 05:38	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14901	not required
2026-08-10 01:13	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-13391	not required
2026-08-10 01:13	P. Costa	travel desk	Late schedule change inside window	PE-14147	not required
2026-08-10 01:13	K. Vermeulen	line manager	Late schedule change inside window	PE-14270	not required
2026-08-09 22:28	R. Menon	travel desk	Operational necessity — disruption	PE-13678	not required
2026-08-09 22:28	R. Menon	travel desk	Operational necessity — disruption	PE-13831	not required
2026-08-09 15:58	R. Menon	travel desk	Rank grade requested by fleet office	PE-13194	not required
2026-08-09 14:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-13679	Raphaele Titaud
2026-08-09 14:28	R. Menon	travel desk	Late schedule change inside window	PE-14005	not required
2026-08-09 13:58	S. Whelan	travel desk	Late schedule change inside window	PE-13400	not required
2026-08-09 13:58	R. Menon	travel desk	Operational necessity — disruption	PE-15208	not required
2026-08-09 13:13	S. Whelan	travel desk	Crew rest would otherwise be compromised	PE-13530	not required
2026-08-09 13:13	M. Dupont	line manager	Rank grade requested by fleet office	PE-13804	Raphaele Titaud
2026-08-09 05:38	K. Vermeulen	line manager	Rate cap exceeded, no alternative within transfer limit	PE-13003	not required
2026-08-09 05:38	S. Whelan	travel desk	Late schedule change inside window	PE-13289	Raphaele Titaud
2026-08-09 01:13	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-13478	not required
2026-08-08 22:28	P. Costa	travel desk	Operational necessity — disruption	PE-12961	not required
2026-08-08 22:28	R. Menon	travel desk	Preferred property sold out	PE-13058	not required
2026-08-08 15:58	P. Costa	travel desk	Operational necessity — disruption	PE-15050	not required
2026-08-08 14:58	S. Whelan	travel desk	Late schedule change inside window	PE-13924	not required
2026-08-08 14:58	R. Menon	travel desk	Late schedule change inside window	PE-14198	not required
2026-08-08 14:58	S. Whelan	travel desk	Rank grade requested by fleet office	PE-15092	not required
2026-08-08 13:58	S. Whelan	travel desk	Late schedule change inside window	PE-14325	not required
2026-08-08 13:58	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14720	not required
2026-08-08 01:58	P. Costa	travel desk	Late schedule change inside window	PE-13077	not required
2026-08-07 22:28	R. Menon	travel desk	Preferred property sold out	PE-13133	not required
Total

Who is asking

By channel, and how often the request was already within policy

Automation 60% clean 1,696

Travel desk 63% clean 354

Crew app 61% clean 254

Staff portal 53% clean 120

By airline

Entity	Evaluations	In policy	Cost impact
Demo Airlines Americas	721	61.3%	€28,445
Demo Airlines Asia	680	62.4%	€27,400
Demo Airlines Europe	1,023	58.7%	€42,139

The ruleset

Version 2026.2

Hard — refuse, no override path

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Accommodation standard CS FTL.1.235	Regulatory	EASA	Quiet, comfortable and separate room with control of light and temperature, access to food and drink.	Refuse	quiet, private, controlled	CPT FO CC ENG	EU	All duties
Minimum rest away from base ORO.FTL.235(b)	Regulatory	EASA	Rest away from home base at least as long as the preceding duty period, or 12 hours, whichever is greater.	Refuse	max(duty, 12h)	CPT FO CC ENG	EU	overnight irops positioning
Weekly duty-free period 14 CFR 117.25(b)	Regulatory	FAA	30 consecutive hours free from all duty within any 168 consecutive hours.	Refuse	30h in 168h	CPT FO	US	All duties
Minimum rest, US operations 14 CFR 117.25(e)	Regulatory	FAA	10 consecutive hours rest with at least 8 uninterrupted hours of sleep opportunity, free of all duty.	Refuse	10h rest / 8h sleep opportunity	CPT FO CC ENG	US	overnight irops
Suitable accommodation 14 CFR 117.3	Regulatory	FAA	Temperature-controlled facility with sound mitigation and the ability to control light, providing a bed or bunk for sleeping.	Refuse	temperature, sound, light, bed	CPT FO CC ENG	US	All duties
Single occupancy OM-A 7.4	Regulatory	Demo Air	Crew are never allocated a shared room, on any station, under any circumstance.	Refuse	1 crew per room	CPT FO CC ENG	All	All duties
Maximum transfer time OM-A 7.6	Regulatory	Demo Air	Airport to accommodation must not exceed the station limit; transfer time counts against the rest window both ways.	Refuse	45 minutes (60 at long-haul stations)	CPT FO CC ENG	All	All duties
24-hour reception OM-A 7.5	Regulatory	Demo Air	Properties taking arrivals between 23:00 and 06:00 must have staffed reception.	Route	staffed 24h	CPT FO CC ENG	All	All duties
Duty entitlement OM-A 7.1	Entitlement	Demo Air	A room is provided only where the roster shows an overnight duty, positioning, standby or training assignment.	Refuse	roster-derived	All ranks	All	overnight positioning standby training irops
Room grade by rank OM-A 7.2	Entitlement	Demo Air	Room grade follows rank where the entity differentiates. Captains may hold an executive grade at long-haul stations; requests above grade require approval.	Route	rank-based	CPT FO	All	overnight

Soft — route or warn

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Rate cap	Commercial	Demo Air	Nightly rate must not exceed the station cap, adjusted seasonally.	Route	station cap	All ranks	All	All duties
Preferred property order	Commercial	Routespring	Book the first available property in the base's preferred order before any alternative.	Route	preferred order	All ranks	All	All duties
Covered ancillaries	Commercial	Demo Air	Breakfast and wifi are covered; minibar, room service and laundry are the traveler's own cost.	Warn	breakfast, wifi	All ranks	All	All duties
Inventory order	Commercial	Routespring	Contracted inventory before bed bank, bed bank before GDS or last-room-available.	Warn	contract > bedbank > GDS	All ranks	All	All duties
Advance booking window	Commercial	Demo Air	Scheduled overnights are booked at least 48 hours ahead where the roster allows.	Warn	48 hours	All ranks	All	overnight positioning training