Crew accommodation program
Demo Air Group
active
BOM
Tracks the inbound
Failed assurance
Mumbai Airport Coaches · TP-113 · contract TC-113 to 2027-06-30
Legs this period›
220
€15,866 · €72.12 per leg
Late›
6.8%
676 minutes in total
Rest lost›
465 min
arrival delay that came out of the rest window
Failed or no-show›
6
32 legs pooled
Contract
TC-113 · 2026-01-01 to 2027-06-30Service level
28 min after on-blocks
Waiting time included
60 min
Beyond that
€27.83 per hour
Night surcharge
None
Airport access fee
None
Cancellation
2h notice
No-show charge
100%
SLA credit
25% of the fare
Flight tracking required
Yes
Meet and greet
No
Payment
Net 30, invoice
Auto-renew
Yes · 60 days notice
Applies to
All three airlines
Supplier assurance
Last audited 2026-03-16 by Group Ground Safety| Operator license | IN-PSV-88207 | expires 2028-06-05 |
| Insurance | INS-837889 | expires 2026-05-18 |
| Insured to | €23,000,000 | |
| Driver vetting | Yes | |
| Drug and alcohol policy | Yes | |
| Vehicle inspection records | No | |
| GPS tracking | Yes | |
| Outcome | 3.0 | fail |
Tariff
8 lines · day and night rates by vehicle class| Class | Seats | Basis | Hours | Rate | Minimum |
|---|---|---|---|---|---|
| sedan | 3 | per transfer | 06:00–22:00 | €43.99 | €35.19 |
| sedan | 3 | per transfer | 22:00–06:00 | €49.27 | €39.59 |
| mpv | 6 | per transfer | 06:00–22:00 | €72.92 | €58.34 |
| mpv | 6 | per transfer | 22:00–06:00 | €84.88 | €65.63 |
| minibus | 12 | per transfer | 06:00–22:00 | €97.17 | €77.74 |
| minibus | 12 | per transfer | 22:00–06:00 | €114.04 | €87.45 |
| coach | 30 | per transfer | 06:00–22:00 | €158.37 | €126.70 |
| coach | 30 | per transfer | 22:00–06:00 | €197.39 | €142.53 |
Fleet
| Class | Seats | Vehicles | Dedicated | Avg age | Luggage | Accessible |
|---|---|---|---|---|---|---|
| sedan | 3 | 13 | — | 7.38 yr | 2 cases | — |
| mpv | 6 | 6 | — | 5.08 yr | 6 cases | — |
| minibus | 12 | 8 | 3 | 6.65 yr | 14 cases | Yes |
| coach | 30 | 6 | — | 1.76 yr | 34 cases | Yes |
Use over time
Legs and lateness by periodMarch 2026
April 2026
May 2026
June 2026
July 2026
August 2026
Who to call
4 contacts, by role| Role | Name | Phone | Answered | |
|---|---|---|---|---|
| account manager | Sofie Moreau | account@mumbaiairportcoa.example | +43 73 1109130 | Mon–Fri 09:00–17:00 |
| billing | Niall Meyer | billing@mumbaiairportcoa.example | +37 45 1897205 | Mon–Fri 09:00–17:00 |
| dispatch | Karl Novak | dispatch@mumbaiairportcoa.example | +40 44 5292894 | 24/7 |
| operations | Petra Meyer | operations@mumbaiairportcoa.example | +42 21 9110055 | Mon–Sun 06:00–22:00 |