Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-25, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-515157
€892.86
- 3 nights · 2026-08-23 → 2026-08-26
- Aerotel Singapore, SIN
- V. Wong · Demo Airlines Asia
- RS-8855157
Card
What actually moved · VCC-8855157
€1,267.51
- Authorized €917.86
- 5 card events
Folio
What the hotel says happened
€1,267.51
- 10 lines totalling €1,267.51
- Variance €304.82 (34.1%)
- Incidentals
Folio lines
10 lines from SIN260823-2293| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-23 | incidental | Restaurant | €22.67 | |
| 2026-08-23 | room | Room charge | €273.05 | |
| 2026-08-23 | tax | VAT 9% | €24.57 | |
| 2026-08-24 | incidental | Breakfast | €22.02 | |
| 2026-08-24 | room | Room charge | €273.05 | |
| 2026-08-24 | tax | VAT 9% | €24.57 | |
| 2026-08-25 | incidental | Restaurant | €25.14 | |
| 2026-08-25 | room | Room charge | €273.05 | |
| 2026-08-25 | tax | VAT 9% | €24.57 | |
| 2026-08-26 | incidental | Unitemised incidentals | €304.82 | Disputed |
Booking
What was asked for- 2026-08-18 06:00 Roster line published FPO322 DXB→SIN, duty ends 2026-08-23 04:44 AIMS
- 2026-08-22 17:37 Policy evaluated Within policy ruleset 2026.2
- 2026-08-22 17:40 Booking placed superior room, 3 nights, €978.66 · CNF-855157 automation
- 2026-08-23 04:44 Rest window opens 58.27h available, 56.15h sleep opportunity roster
- 2026-08-23 05:40 Check-in
- 2026-08-26 04:30 Check-out
Card
What moved- 2026-08-22 17:40 Card issued limit €1,003.66, valid 2026-08-23 to 2026-09-02 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-23 14:20 Authorized €917.86 CNF-855157
- 2026-08-26 08:05 Captured €1,267.51 CNF-855157
- 2026-08-28 03:00 Settled €1,267.51 CNF-855157
- 2026-09-07 16:30 Refunded €-304.82 CNF-855157
Folio
What the property says- 2026-08-26 09:30 Folio issued by the property SIN260823-2293, 10 lines, €1,267.51 stated V. Wong
- 2026-08-29 07:00 Folio received 3.29d after checkout, via pms feed
- 2026-08-29 07:00 Charge the booking did not carry Unitemised incidentals €304.82 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-28 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-28 07:05 | Rule | match-engine | variance detected | amount variance — 304.82 EUR |
| 2026-08-29 10:20 | Person | P. Costa | category assigned | Categorised as incidentals |
| 2026-08-30 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-07 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-04 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€304.82
CategoryIncidentals
Closedopen until 2026-09-25
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-23 | Held | Authorization held — Aerotel Singapore | €917.86 | −€917.86 |
| 2026-08-28 | Posted | Charge posted — Aerotel Singapore | €1,267.51 | +€0.00 |
| 2026-09-07 | Refund | Credit received after dispute | €-304.82 | +€304.82 |