Routespring
Crew accommodation program
Demo Air Group
Final Amount variance Disputed, recovered
Final since 2026-09-05 — immutable
Booking

What we meant to buy · AIMS duty D-514921

€650.32
  • 2 nights · 2026-08-04 → 2026-08-06
  • Aloft Abu Dhabi Airport, AUH
  • A. Wong · Demo Airlines Asia
  • RS-8854921
Card

What actually moved · VCC-8854921

€715.87
  • Authorized €675.32
  • 5 card events
Folio

What the hotel says happened

€715.87
  • 8 lines totalling €715.87
  • Variance €29.75 (4.6%)
  • Currency

Folio lines

8 lines from AUH260804-4595
DateTypeDescriptionAmount
2026-08-04 fee City / tourist tax €4.00
2026-08-04 incidental Breakfast €35.80
2026-08-04 room Room charge €304.98
2026-08-04 tax VAT 5% €15.25
2026-08-05 fee City / tourist tax €4.00
2026-08-05 room Room charge €306.75
2026-08-05 tax VAT 5% €15.34
2026-08-06 adjustment FX adjustment €29.75 Disputed

Booking

What was asked for
  1. 2026-07-21 06:00 Roster line published FPO412 DXB→AUH, duty ends 2026-08-04 15:02 AIMS
  2. 2026-07-30 15:57 Policy evaluated Routed for approval — Inventory order, Covered ancillaries ruleset 2026.2
  3. 2026-07-30 16:00 Booking placed standard room, 2 nights, €702.09 · CNF-854921 automation
  4. 2026-08-04 15:02 Rest window opens 37.97h available, 35.6h sleep opportunity roster
  5. 2026-08-04 16:00 Check-in
  6. 2026-08-06 12:00 Check-out

Card

What moved
  1. 2026-07-30 16:00 Card issued limit €727.09, valid 2026-08-04 to 2026-08-13 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-04 14:20 Authorized €675.32 CNF-854921
  3. 2026-08-06 08:05 Captured €715.87 CNF-854921
  4. 2026-08-08 03:00 Settled €715.87 CNF-854921
  5. 2026-08-18 16:30 Refunded €-29.75 CNF-854921

Folio

What the property says
  1. 2026-08-06 09:30 Folio issued by the property AUH260804-4595, 8 lines, €715.87 stated A. Wong
  2. 2026-08-07 07:00 Folio received 1.29d after checkout, via manual
  3. 2026-08-07 07:00 Charge the booking did not carry FX adjustment €29.75 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-06 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-08 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-08 07:05 Rule match-engine variance detected amount variance — 29.75 EUR
2026-08-09 10:20 R. Menon category assigned Categorised as currency
2026-08-10 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-18 16:30 Rule issuer-feed credit received Credit received
2026-08-13 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-05 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€29.75
CategoryCurrency
Closed2026-09-05, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-04 Authorization held — Aloft Abu Dhabi Airport €675.32 −€675.32
2026-08-08 Posted Charge posted — Aloft Abu Dhabi Airport €715.87 +€0.00
2026-08-18 Refund Credit received after dispute €-29.75 +€29.75