Routespring
Crew accommodation program
Demo Air Group
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-08, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514867

€420.45
  • 3 nights · 2026-08-06 → 2026-08-09
  • Pride Plaza Aerocity, DEL
  • C. Iyer · Demo Airlines Asia
  • RS-8854867
Card

What actually moved · VCC-8854867

€514.01
  • Authorized €445.45
  • 5 card events
Folio

What the hotel says happened

€514.01
  • 8 lines totalling €514.01
  • Variance €73.68 (17.5%)
  • Incidentals

Folio lines

8 lines from DEL260806-8413
DateTypeDescriptionAmount
2026-08-06 room Room charge €125.13
2026-08-06 tax VAT 12% €15.02
2026-08-07 room Room charge €125.13
2026-08-07 tax VAT 12% €15.02
2026-08-08 incidental Late checkout €19.88
2026-08-08 room Room charge €125.13
2026-08-08 tax VAT 12% €15.02
2026-08-09 incidental Unitemised incidentals €73.68 Disputed

Booking

What was asked for
  1. 2026-07-20 06:00 Roster line published FPO105 DXB→DEL, duty ends 2026-08-06 21:33 AIMS
  2. 2026-07-28 22:27 Policy evaluated Within policy ruleset 2026.2
  3. 2026-07-28 22:30 Booking placed standard room, 3 nights, €456.30 · CNF-854867 automation
  4. 2026-08-06 21:33 Rest window opens 57.7h available, 55.23h sleep opportunity roster
  5. 2026-08-06 22:30 Check-in
  6. 2026-08-09 08:15 Check-out

Card

What moved
  1. 2026-07-28 22:30 Card issued limit €481.30, valid 2026-08-06 to 2026-08-16 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-06 14:20 Authorized €445.45 CNF-854867
  3. 2026-08-09 08:05 Captured €514.01 CNF-854867
  4. 2026-08-11 03:00 Settled €514.01 CNF-854867
  5. 2026-08-21 16:30 Refunded €-73.68 CNF-854867

Folio

What the property says
  1. 2026-08-09 09:30 Folio issued by the property DEL260806-8413, 8 lines, €514.01 stated C. Iyer
  2. 2026-08-15 07:00 Folio received 6.29d after checkout, via pms feed
  3. 2026-08-15 07:00 Charge the booking did not carry Unitemised incidentals €73.68 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-09 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-11 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-11 07:05 Rule match-engine variance detected amount variance — 73.68 EUR
2026-08-12 10:20 R. Menon category assigned Categorised as incidentals
2026-08-13 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-21 16:30 Rule issuer-feed credit received Credit received
2026-08-18 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€73.68
CategoryIncidentals
Closedopen until 2026-09-08

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-06 Authorization held — Pride Plaza Aerocity €445.45 −€445.45
2026-08-11 Posted Charge posted — Pride Plaza Aerocity €514.01 +€0.00
2026-08-21 Refund Credit received after dispute €-73.68 +€73.68