Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Declined, not reissued Absorbed
Not yet final. Becomes immutable 2026-09-10, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514593

€295.89
  • 1 nights · 2026-08-10 → 2026-08-11
  • Crowne Plaza Changi Airport, SIN
  • T. Menon · Demo Airlines Asia
  • RS-8854593
Card

What actually moved · VCC-8854593

not received
  • Authorized €320.89
  • 3 card events
  • Declined at the property
Folio

What the hotel says happened

€317.35
  • 3 lines totalling €317.35

Folio lines

3 lines from SIN260810-1454
DateTypeDescriptionAmount
2026-08-10 incidental Restaurant €21.46
2026-08-10 room Room charge €271.46
2026-08-10 tax VAT 9% €24.43

Booking

What was asked for
  1. 2026-07-21 06:00 Roster line published FPO293 DXB→SIN, duty ends 2026-08-10 13:07 AIMS
  2. 2026-08-08 13:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-08 14:00 Booking placed executive room, 1 night, €333.32 · CNF-854593 travel desk
  4. 2026-08-10 13:07 Rest window opens 16.5h available, 14.1h sleep opportunity roster
  5. 2026-08-10 14:00 Check-in
  6. 2026-08-11 04:30 Check-out

Card

What moved
  1. 2026-08-08 14:00 Card issued limit €358.32, valid 2026-08-10 to 2026-08-18 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-10 14:20 Authorized €320.89 CNF-854593
  3. 2026-08-11 09:40 Declined €317.35 — outside window CNF-854593

Folio

What the property says
  1. 2026-08-11 09:30 Folio issued by the property SIN260810-1454, 3 lines, €317.35 stated T. Menon
  2. 2026-08-14 07:00 Folio received 3.29d after checkout, via email pdf

Decisions

4 recorded · 1 taken by a person, 3 by a rule
WhenByWhoDecisionReason given
2026-08-11 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-13 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-13 07:05 Rule match-engine variance detected declined not reissued
2026-08-14 11:00 R. Menon resolved Resolution: absorbed
Outcomeabsorbed
Variancenone
Category
Closedopen until 2026-09-10

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-10 Authorization held — Crowne Plaza Changi Airport €320.89 −€320.89
2026-08-14 Voided Authorization expired unused €320.89 +€320.89