Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Charge after expiry Disputed, recovered
Not yet final. Becomes immutable 2026-09-09, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-513929

€686.12
  • 2 nights · 2026-08-08 → 2026-08-10
  • Hyatt Regency LAX, LAX
  • A. Carter · Demo Airlines Americas
  • RS-8853929
Card

What actually moved · VCC-8853929

not received
  • Authorized €711.12
  • 4 card events
  • Declined at the property
  • Authorization expired
Folio

What the hotel says happened

€711.49
  • 5 lines totalling €711.49

Folio lines

5 lines from LAX260808-3137
DateTypeDescriptionAmount
2026-08-08 fee City / tourist tax €4.50
2026-08-08 room Room charge €338.56
2026-08-09 fee City / tourist tax €4.50
2026-08-09 incidental Late checkout €25.37
2026-08-09 room Room charge €338.56

Booking

What was asked for
  1. 2026-07-23 06:00 Roster line published TAY236 MIA→LAX, duty ends 2026-08-08 15:11 AIMS
  2. 2026-07-30 15:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-07-30 16:00 Booking placed standard room, 2 nights, €727.46 · CNF-853929 automation
  4. 2026-08-08 15:11 Rest window opens 34.18h available, 32.15h sleep opportunity roster
  5. 2026-08-08 16:00 Check-in
  6. 2026-08-10 12:00 Check-out

Card

What moved
  1. 2026-07-30 16:00 Card issued limit €752.46, valid 2026-08-08 to 2026-08-17 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-08 14:20 Authorized €711.12 CNF-853929
  3. 2026-08-13 00:00 Expired CNF-853929
  4. 2026-08-15 10:15 Declined €711.49 — outside window CNF-853929

Folio

What the property says
  1. 2026-08-10 09:30 Folio issued by the property LAX260808-3137, 5 lines, €711.49 stated A. Carter
  2. 2026-08-12 07:00 Folio received 2.29d after checkout, via pms feed

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-10 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-12 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-12 07:05 Rule match-engine variance detected charge after expiry
2026-08-14 14:00 R. Menon disputed Raised with the issuing bank
2026-08-22 16:30 Rule issuer-feed credit received Credit received
2026-08-17 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variancenone
Category
Closedopen until 2026-09-09

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-08 Authorization held — Hyatt Regency LAX €711.12 −€711.12
2026-08-13 Voided Authorization expired unused €711.12 +€711.12