Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-10-01, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-513485
€1,183.97
- 4 nights · 2026-08-28 → 2026-09-01
- Novotel Madrid Barajas, MAD
- N. Moreau · Demo Airlines Europe
- RS-8853485
Card
What actually moved · VCC-8853485
€1,429.39
- Authorized €1,208.97
- 5 card events
Folio
What the hotel says happened
€1,429.39
- 10 lines totalling €1,429.39
- Variance €234.92 (19.8%)
- Tax and fees
Folio lines
10 lines from MAD260828-8449| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-28 | room | Room charge | €279.85 | |
| 2026-08-28 | tax | VAT 10% | €27.99 | |
| 2026-08-29 | room | Room charge | €253.85 | |
| 2026-08-29 | tax | VAT 10% | €25.38 | |
| 2026-08-30 | incidental | Restaurant | €10.50 | |
| 2026-08-30 | room | Room charge | €254.85 | |
| 2026-08-30 | tax | VAT 10% | €25.49 | |
| 2026-08-31 | room | Room charge | €287.78 | |
| 2026-08-31 | tax | VAT 10% | €28.78 | |
| 2026-09-01 | adjustment | Destination fee | €234.92 | Disputed |
Booking
What was asked for- 2026-08-13 06:00 Roster line published ABR410 DUB→MAD, duty ends 2026-08-28 13:12 AIMS
- 2026-08-27 13:57 Policy evaluated Refused — Accommodation standard ruleset 2026.2
- 2026-08-27 14:00 Booking placed standard room, 4 nights, €1,210.44 · CNF-853485 automation
- 2026-08-28 13:12 Rest window opens 84.26h available, 82.72h sleep opportunity roster
- 2026-08-28 14:00 Check-in
- 2026-09-01 10:00 Check-out
Card
What moved- 2026-08-27 14:00 Card issued limit €1,235.44, valid 2026-08-28 to 2026-09-08 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-28 14:20 Authorized €1,208.97 CNF-853485
- 2026-09-01 08:05 Captured €1,429.39 CNF-853485
- 2026-09-03 03:00 Settled €1,429.39 CNF-853485
- 2026-09-13 16:30 Refunded €-234.92 CNF-853485
Folio
What the property says- 2026-09-01 09:30 Folio issued by the property MAD260828-8449, 10 lines, €1,429.39 stated N. Moreau
- 2026-09-05 07:00 Folio received 4.29d after checkout, via pms feed
- 2026-09-05 07:00 Charge the booking did not carry Destination fee €234.92 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-09-01 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-03 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-03 07:05 | Rule | match-engine | variance detected | amount variance — 234.92 EUR |
| 2026-09-04 10:20 | Person | P. Costa | category assigned | Categorised as tax fees |
| 2026-09-05 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-09-13 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-03 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€234.92
CategoryTax and fees
Closedopen until 2026-10-01
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-28 | Held | Authorization held — Novotel Madrid Barajas | €1,208.97 | −€1,208.97 |
| 2026-09-03 | Posted | Charge posted — Novotel Madrid Barajas | €1,429.39 | +€0.00 |
| 2026-09-13 | Refund | Credit received after dispute | €-234.92 | +€234.92 |