Crew accommodation program
Demo Air Group
Variance
Final
Amount variance
Disputed, recovered
Final since 2026-09-10 — immutable
Booking
What we meant to buy · AIMS duty D-513362
€817.14
- 3 nights · 2026-08-08 → 2026-08-11
- Leonardo Hotel Koln, CGN
- V. Novak · Demo Airlines Europe
- RS-8853362
Card
What actually moved · VCC-8853362
€955.15
- Authorized €842.14
- 5 card events
Folio
What the hotel says happened
€955.15
- 11 lines totalling €955.15
- Variance €122.70 (15.0%)
- Tax and fees
Folio lines
11 lines from CGN260808-5277| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-08 | fee | City / tourist tax | €5.00 | |
| 2026-08-08 | room | Room charge | €249.89 | |
| 2026-08-08 | tax | VAT 7% | €17.49 | |
| 2026-08-09 | fee | City / tourist tax | €5.00 | |
| 2026-08-09 | room | Room charge | €249.89 | |
| 2026-08-09 | tax | VAT 7% | €17.49 | |
| 2026-08-10 | fee | City / tourist tax | €5.00 | |
| 2026-08-10 | incidental | Minibar | €15.31 | |
| 2026-08-10 | room | Room charge | €249.89 | |
| 2026-08-10 | tax | VAT 7% | €17.49 | |
| 2026-08-11 | adjustment | Destination fee | €122.70 | Disputed |
Booking
What was asked for- 2026-07-31 06:00 Roster line published ABR517 DUB→CGN, duty ends 2026-08-08 15:13 AIMS
- 2026-08-05 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-05 16:00 Booking placed standard room, 3 nights, €848.42 · CNF-853362 automation
- 2026-08-08 15:13 Rest window opens 60.42h available, 58.52h sleep opportunity roster
- 2026-08-08 16:00 Check-in
- 2026-08-11 08:15 Check-out
Card
What moved- 2026-08-05 16:00 Card issued limit €873.42, valid 2026-08-08 to 2026-08-18 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-08 14:20 Authorized €842.14 CNF-853362
- 2026-08-11 08:05 Captured €955.15 CNF-853362
- 2026-08-13 03:00 Settled €955.15 CNF-853362
- 2026-08-23 16:30 Refunded €-122.70 CNF-853362
Folio
What the property says- 2026-08-11 09:30 Folio issued by the property CGN260808-5277, 11 lines, €955.15 stated V. Novak
- 2026-08-15 07:00 Folio received 4.29d after checkout, via pms feed
- 2026-08-15 07:00 Charge the booking did not carry Destination fee €122.70 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-11 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-13 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-13 07:05 | Rule | match-engine | variance detected | amount variance — 122.70 EUR |
| 2026-08-14 10:20 | Person | A. Sheshadri | category assigned | Categorised as tax fees |
| 2026-08-15 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-23 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-15 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-10 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€122.70
CategoryTax and fees
Closed2026-09-10, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-08 | Held | Authorization held — Leonardo Hotel Koln | €842.14 | −€842.14 |
| 2026-08-13 | Posted | Charge posted — Leonardo Hotel Koln | €955.15 | +€0.00 |
| 2026-08-23 | Refund | Credit received after dispute | €-122.70 | +€122.70 |