What we meant to buy · AIMS duty D-512969
What actually moved · VCC-8852969
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-04 | room | Room charge | €310.50 | |
| 2026-08-04 | tax | VAT 10% | €31.05 | |
| 2026-08-05 | room | Room charge | €321.32 | |
| 2026-08-05 | tax | VAT 10% | €32.13 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-06 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-08 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-08 07:05 | Rule | match-engine | matched | Booking, card and folio agree within tolerance |
| 2026-08-19 11:00 | Rule | match-engine | resolved | Resolution: legitimate |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-04 | Held | Authorization held — Novotel Madrid Barajas | €720.00 | −€720.00 |
| 2026-08-08 | Posted | Charge posted — Novotel Madrid Barajas | €695.00 | +€0.00 |
| 2026-08-08 | Released | Unused authorization released | €25.00 | +€25.00 |