Routespring
Crew accommodation program
Demo Air Group
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-05, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-512918

€660.83
  • 2 nights · 2026-08-04 → 2026-08-06
  • Ibis Liege Centre, LGG
  • D. Kavanagh · Demo Airlines Europe
  • RS-8852918
Card

What actually moved · VCC-8852918

€770.40
  • Authorized €685.83
  • 5 card events
Folio

What the hotel says happened

€770.40
  • 9 lines totalling €770.40
  • Variance €74.18 (11.2%)
  • Currency

Folio lines

9 lines from LGG260804-5456
DateTypeDescriptionAmount
2026-08-04 fee City / tourist tax €4.00
2026-08-04 incidental Restaurant €16.90
2026-08-04 room Room charge €306.86
2026-08-04 tax VAT 6% €18.41
2026-08-05 fee City / tourist tax €4.00
2026-08-05 incidental Parking €18.49
2026-08-05 room Room charge €309.02
2026-08-05 tax VAT 6% €18.54
2026-08-06 adjustment FX adjustment €74.18 Disputed

Booking

What was asked for
  1. 2026-07-14 06:00 Roster line published ABR397 STN→LGG, duty ends 2026-08-04 15:07 AIMS
  2. 2026-08-03 15:57 Policy evaluated Routed for approval — Advance booking window ruleset 2026.2
  3. 2026-08-03 16:00 Booking placed standard room, 2 nights, €712.19 · CNF-852918 automation
  4. 2026-08-04 15:07 Rest window opens 35.08h available, 33.14h sleep opportunity roster
  5. 2026-08-04 16:00 Check-in
  6. 2026-08-06 11:00 Check-out

Card

What moved
  1. 2026-08-03 16:00 Card issued limit €737.19, valid 2026-08-04 to 2026-08-13 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-04 14:20 Authorized €685.83 CNF-852918
  3. 2026-08-06 08:05 Captured €770.40 CNF-852918
  4. 2026-08-08 03:00 Settled €770.40 CNF-852918
  5. 2026-08-18 16:30 Refunded €-74.18 CNF-852918

Folio

What the property says
  1. 2026-08-06 09:30 Folio issued by the property LGG260804-5456, 9 lines, €770.40 stated D. Kavanagh
  2. 2026-08-07 07:00 Folio received 1.29d after checkout, via email pdf
  3. 2026-08-07 07:00 Charge the booking did not carry FX adjustment €74.18 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-06 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-08 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-08 07:05 Rule match-engine variance detected amount variance — 74.18 EUR
2026-08-09 10:20 A. Sheshadri category assigned Categorised as currency
2026-08-10 14:00 R. Menon disputed Raised with the issuing bank
2026-08-18 16:30 Rule issuer-feed credit received Credit received
2026-08-20 11:00 P. Costa resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€74.18
CategoryCurrency
Closedopen until 2026-09-05

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-04 Authorization held — Ibis Liege Centre €685.83 −€685.83
2026-08-08 Posted Charge posted — Ibis Liege Centre €770.40 +€0.00
2026-08-18 Refund Credit received after dispute €-74.18 +€74.18