Crew accommodation program
Demo Air Group
Variance
Final
Amount variance
Disputed, recovered
Final since 2026-09-13 — immutable
Booking
What we meant to buy · AIMS duty D-515172
€278.36
- 2 nights · 2026-08-12 → 2026-08-14
- Pride Plaza Aerocity, DEL
- G. Wong · Demo Airlines Asia
- RS-8855172
Card
What actually moved · VCC-8855172
€611.86
- Authorized €303.36
- 5 card events
Folio
What the hotel says happened
€611.86
- 6 lines totalling €611.86
- Variance €318.30 (114.3%)
- Tax and fees
Folio lines
6 lines from DEL260812-9349| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-12 | incidental | Restaurant | €15.20 | |
| 2026-08-12 | room | Room charge | €124.27 | |
| 2026-08-12 | tax | VAT 12% | €14.91 | |
| 2026-08-13 | room | Room charge | €124.27 | |
| 2026-08-13 | tax | VAT 12% | €14.91 | |
| 2026-08-14 | adjustment | Destination fee | €318.30 | Disputed |
Booking
What was asked for- 2026-07-29 06:00 Roster line published FPO726 DXB→DEL, duty ends 2026-08-12 15:03 AIMS
- 2026-08-09 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-09 16:00 Booking placed standard room, 2 nights, €309.53 · CNF-855172 automation
- 2026-08-12 15:03 Rest window opens 39.21h available, 36.98h sleep opportunity roster
- 2026-08-12 16:00 Check-in
- 2026-08-14 11:00 Check-out
Card
What moved- 2026-08-09 16:00 Card issued limit €334.53, valid 2026-08-12 to 2026-08-21 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-12 14:20 Authorized €303.36 CNF-855172
- 2026-08-14 08:05 Captured €611.86 CNF-855172
- 2026-08-16 03:00 Settled €611.86 CNF-855172
- 2026-08-26 16:30 Refunded €-318.30 CNF-855172
Folio
What the property says- 2026-08-14 09:30 Folio issued by the property DEL260812-9349, 6 lines, €611.86 stated G. Wong
- 2026-08-15 07:00 Folio received 1.29d after checkout, via email pdf
- 2026-08-15 07:00 Charge the booking did not carry Destination fee €318.30 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-14 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-16 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-16 07:05 | Rule | match-engine | variance detected | amount variance — 318.30 EUR |
| 2026-08-17 10:20 | Person | R. Menon | category assigned | Categorised as tax fees |
| 2026-08-18 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-26 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-23 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-13 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€318.30
CategoryTax and fees
Closed2026-09-13, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-12 | Held | Authorization held — Pride Plaza Aerocity | €303.36 | −€303.36 |
| 2026-08-16 | Posted | Charge posted — Pride Plaza Aerocity | €611.86 | +€0.00 |
| 2026-08-26 | Refund | Credit received after dispute | €-318.30 | +€318.30 |