Crew accommodation program
Demo Air Group
Duplicate
Resolved
Duplicate charge
Absorbed
Not yet final. Becomes immutable 2026-09-26, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514766
€150.72
- 1 nights · 2026-08-26 → 2026-08-27
- Holiday Inn Bengaluru Airport, BLR
- M. Lim · Demo Airlines Asia
- RS-8854766
Card
What actually moved · VCC-8854766
€301.44
- Authorized €175.72
- 5 card events
Folio
What the hotel says happened
€150.72
- 3 lines totalling €301.44
- Variance €150.72 (100.0%)
- Unexplained
Folio lines
3 lines from BLR260826-9488| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-26 | room | Room charge | €134.57 | |
| 2026-08-26 | tax | VAT 12% | €16.15 | |
| 2026-08-27 | adjustment | Unexplained charge | €150.72 |
Booking
What was asked for- 2026-08-22 06:00 Roster line published FPO112 DXB→BLR, duty ends 2026-08-26 00:30 AIMS
- 2026-08-23 01:12 Policy evaluated Within policy ruleset 2026.2
- 2026-08-23 01:15 Booking placed standard room, 1 night, €166.69 · CNF-854766 travel desk
- 2026-08-26 00:30 Rest window opens 13.67h available, 12.01h sleep opportunity roster
- 2026-08-26 01:15 Check-in
- 2026-08-27 10:00 Check-out
Card
What moved- 2026-08-23 01:15 Card issued limit €191.69, valid 2026-08-26 to 2026-09-03 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-26 14:20 Authorized €175.72 CNF-854766
- 2026-08-27 08:05 Captured €301.44 CNF-854766
- 2026-08-27 08:11 Captured €150.72 CNF-854766
- 2026-08-29 03:00 Settled €301.44 CNF-854766
Folio
What the property says- 2026-08-27 09:30 Folio issued by the property BLR260826-9488, 3 lines, €150.72 stated M. Lim
- 2026-08-28 07:00 Folio received 1.29d after checkout, via manual
- 2026-08-28 07:00 Charge the booking did not carry Unexplained charge €150.72
Decisions
5 recorded · 2 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-27 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-29 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-29 07:05 | Rule | match-engine | variance detected | duplicate charge — 150.72 EUR |
| 2026-08-30 10:20 | Person | R. Menon | category assigned | Categorised as unexplained |
| 2026-09-08 11:00 | Person | R. Menon | resolved | Resolution: absorbed |
Outcomeabsorbed
Variance€150.72
CategoryUnexplained
Closedopen until 2026-09-26
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-26 | Held | Authorization held — Holiday Inn Bengaluru Airport | €175.72 | −€175.72 |
| 2026-08-29 | Posted | Charge posted — Holiday Inn Bengaluru Airport | €301.44 | +€0.00 |