Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Charge after expiry Disputed, recovered
Not yet final. Becomes immutable 2026-09-27, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514667

€129.88
  • 1 nights · 2026-08-27 → 2026-08-28
  • Holiday Inn Bengaluru Airport, BLR
  • L. Lim · Demo Airlines Asia
  • RS-8854667
Card

What actually moved · VCC-8854667

not received
  • Authorized €154.88
  • 4 card events
  • Declined at the property
  • Authorization expired
Folio

What the hotel says happened

€129.88
  • 2 lines totalling €129.88

Folio lines

2 lines from BLR260827-2776
DateTypeDescriptionAmount
2026-08-27 room Room charge €115.96
2026-08-27 tax VAT 12% €13.92

Booking

What was asked for
  1. 2026-08-19 06:00 Roster line published FPO129 SIN→BLR, duty ends 2026-08-27 15:15 AIMS
  2. 2026-08-25 15:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-25 16:00 Booking placed standard room, 1 night, €145.85 · CNF-854667 automation
  4. 2026-08-27 15:15 Rest window opens 14.45h available, 12.95h sleep opportunity roster
  5. 2026-08-27 16:00 Check-in
  6. 2026-08-28 08:15 Check-out

Card

What moved
  1. 2026-08-25 16:00 Card issued limit €170.85, valid 2026-08-27 to 2026-09-04 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-27 14:20 Authorized €154.88 CNF-854667
  3. 2026-08-31 00:00 Expired CNF-854667
  4. 2026-09-02 10:15 Declined €129.88 — outside window CNF-854667

Folio

What the property says
  1. 2026-08-28 09:30 Folio issued by the property BLR260827-2776, 2 lines, €129.88 stated L. Lim
  2. 2026-09-02 07:00 Folio received 5.29d after checkout, via email pdf

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-28 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-30 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-30 07:05 Rule match-engine variance detected charge after expiry
2026-09-01 14:00 R. Menon disputed Raised with the issuing bank
2026-09-09 16:30 Rule issuer-feed credit received Credit received
2026-08-30 11:00 A. Sheshadri resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variancenone
Category
Closedopen until 2026-09-27

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-27 Authorization held — Holiday Inn Bengaluru Airport €154.88 −€154.88
2026-08-31 Voided Authorization expired unused €154.88 +€154.88