Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Declined, not reissued Written off
Not yet final. Becomes immutable 2026-09-27, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514656

€368.40
  • 1 nights · 2026-08-27 → 2026-08-28
  • Millennium Airport Hotel Dubai, DXB
  • L. Tan · Demo Airlines Asia
  • RS-8854656
Card

What actually moved · VCC-8854656

not received
  • Authorized €393.40
  • 3 card events
  • Declined at the property
Folio

What the hotel says happened

€368.40
  • 3 lines totalling €368.40

Folio lines

3 lines from DXB260827-7150
DateTypeDescriptionAmount
2026-08-27 fee City / tourist tax €5.00
2026-08-27 room Room charge €346.10
2026-08-27 tax VAT 5% €17.30

Booking

What was asked for
  1. 2026-08-07 06:00 Roster line published FPO658 SIN→DXB, duty ends 2026-08-27 14:29 crew_app
  2. 2026-08-27 03:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-27 04:00 Booking placed standard room, 1 night, €384.37 · CNF-854656 crew app
  4. 2026-08-27 14:29 Rest window opens 15.8h available, 12.7h sleep opportunity roster
  5. 2026-08-27 16:00 Check-in
  6. 2026-08-27 21:05 Canceled and rebooked tech delay · rate changed, 52.25h before check-in crew app
  7. 2026-08-28 08:15 Check-out

Card

What moved
  1. 2026-08-27 04:00 Card issued limit €409.37, valid 2026-08-27 to 2026-09-04 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-27 14:20 Authorized €393.40 CNF-854656
  3. 2026-08-28 09:40 Declined €368.40 — amount exceeded CNF-854656

Folio

What the property says
  1. 2026-08-28 09:30 Folio issued by the property DXB260827-7150, 3 lines, €368.40 stated L. Tan
  2. 2026-08-30 07:00 Folio received 2.29d after checkout, via pms feed

Decisions

4 recorded · 1 taken by a person, 3 by a rule
WhenByWhoDecisionReason given
2026-08-28 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-30 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-30 07:05 Rule match-engine variance detected declined not reissued
2026-09-09 11:00 P. Costa resolved Resolution: written_off
Outcomewritten off
Variancenone
Category
Closedopen until 2026-09-27

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-27 Authorization held — Millennium Airport Hotel Dubai €393.40 −€393.40
2026-08-31 Voided Authorization expired unused €393.40 +€393.40