Crew accommodation program
Demo Air Group
Variance
Final
Amount variance
Disputed, recovered
Final since 2026-09-15 — immutable
Booking
What we meant to buy · AIMS duty D-514379
€547.97
- 2 nights · 2026-08-14 → 2026-08-16
- Sheraton Gateway Toronto, YYZ
- A. Lomax · Demo Airlines Americas
- RS-8854379
Card
What actually moved · VCC-8854379
€779.38
- Authorized €572.97
- 5 card events
Folio
What the hotel says happened
€779.38
- 8 lines totalling €779.38
- Variance €217.07 (39.6%)
- Extra night
Folio lines
8 lines from YYZ260814-5701| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-14 | fee | City / tourist tax | €4.00 | |
| 2026-08-14 | room | Room charge | €253.73 | |
| 2026-08-14 | tax | VAT 13% | €32.98 | |
| 2026-08-15 | fee | City / tourist tax | €4.00 | |
| 2026-08-15 | incidental | Breakfast | €14.34 | |
| 2026-08-15 | room | Room charge | €224.12 | |
| 2026-08-15 | tax | VAT 13% | €29.14 | |
| 2026-08-16 | room | Additional night | €217.07 | Disputed |
Booking
What was asked for- 2026-07-25 06:00 Roster line published TAY681 MIA→YYZ, duty ends 2026-08-14 13:15 AIMS
- 2026-08-12 13:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-12 14:00 Booking placed standard room, 2 nights, €578.28 · CNF-854379 automation
- 2026-08-14 13:15 Rest window opens 38.54h available, 37.02h sleep opportunity roster
- 2026-08-14 14:00 Check-in
- 2026-08-16 04:30 Check-out
Card
What moved- 2026-08-12 14:00 Card issued limit €603.28, valid 2026-08-14 to 2026-08-23 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-14 14:20 Authorized €572.97 CNF-854379
- 2026-08-16 08:05 Captured €779.38 CNF-854379
- 2026-08-18 03:00 Settled €779.38 CNF-854379
- 2026-08-28 16:30 Refunded €-217.07 CNF-854379
Folio
What the property says- 2026-08-16 09:30 Folio issued by the property YYZ260814-5701, 8 lines, €779.38 stated A. Lomax
- 2026-08-18 07:00 Folio received 2.29d after checkout, via portal
- 2026-08-18 07:00 Charge the booking did not carry Additional night €217.07 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-16 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-18 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-18 07:05 | Rule | match-engine | variance detected | amount variance — 217.07 EUR |
| 2026-08-19 10:20 | Person | P. Costa | category assigned | Categorised as extra night |
| 2026-08-20 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-28 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-29 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| 2026-09-15 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€217.07
CategoryExtra night
Closed2026-09-15, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-14 | Held | Authorization held — Sheraton Gateway Toronto | €572.97 | −€572.97 |
| 2026-08-18 | Posted | Charge posted — Sheraton Gateway Toronto | €779.38 | +€0.00 |
| 2026-08-28 | Refund | Credit received after dispute | €-217.07 | +€217.07 |