Routespring
Crew accommodation program
Demo Air Group
Unmatched Final Charge after expiry Disputed, recovered
Final since 2026-09-12 — immutable
Booking

What we meant to buy · AIMS duty D-514179

€890.82
  • 3 nights · 2026-08-10 → 2026-08-13
  • Hyatt Regency O'Hare, ORD
  • P. Keller · Demo Airlines Americas
  • RS-8854179
Card

What actually moved · VCC-8854179

not received
  • Authorized €915.82
  • 4 card events
  • Declined at the property
  • Authorization expired
Folio

What the hotel says happened

€937.81
  • 8 lines totalling €937.81

Folio lines

8 lines from ORD260810-2544
DateTypeDescriptionAmount
2026-08-10 fee City / tourist tax €6.20
2026-08-10 incidental Late checkout €26.24
2026-08-10 room Room charge €290.74
2026-08-11 fee City / tourist tax €6.20
2026-08-11 incidental Late checkout €20.75
2026-08-11 room Room charge €290.74
2026-08-12 fee City / tourist tax €6.20
2026-08-12 room Room charge €290.74

Booking

What was asked for
  1. 2026-07-29 06:00 Roster line published TAY728 MIA→ORD, duty ends 2026-08-10 21:39 AIMS
  2. 2026-08-01 22:27 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-01 22:30 Booking placed standard room, 3 nights, €953.78 · CNF-854179 travel desk
  4. 2026-08-10 21:39 Rest window opens 55.2h available, 53.37h sleep opportunity roster
  5. 2026-08-10 22:30 Check-in
  6. 2026-08-13 11:00 Check-out

Card

What moved
  1. 2026-08-01 22:30 Card issued limit €978.78, valid 2026-08-10 to 2026-08-20 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-10 14:20 Authorized €915.82 CNF-854179
  3. 2026-08-16 00:00 Expired CNF-854179
  4. 2026-08-18 10:15 Declined €937.81 — outside window CNF-854179

Folio

What the property says
  1. 2026-08-13 09:30 Folio issued by the property ORD260810-2544, 8 lines, €937.81 stated P. Keller
  2. 2026-08-15 07:00 Folio received 2.29d after checkout, via pms feed

Decisions

7 recorded · 2 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-13 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-15 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-15 07:05 Rule match-engine variance detected charge after expiry
2026-08-17 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-25 16:30 Rule issuer-feed credit received Credit received
2026-08-15 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-12 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variancenone
Category
Closed2026-09-12, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-10 Authorization held — Hyatt Regency O'Hare €915.82 −€915.82
2026-08-16 Voided Authorization expired unused €915.82 +€915.82