Routespring
Crew accommodation program
Demo Air Group
Final Amount variance Disputed, recovered
Final since 2026-09-27 — immutable
Booking

What we meant to buy · AIMS duty D-513932

€595.92
  • 2 nights · 2026-08-26 → 2026-08-28
  • Hilton Miami Airport, MIA
  • S. Keller · Demo Airlines Americas
  • RS-8853932
Card

What actually moved · VCC-8853932

€794.19
  • Authorized €620.92
  • 5 card events
Folio

What the hotel says happened

€794.19
  • 5 lines totalling €794.19
  • Variance €198.27 (33.3%)
  • Incidentals

Folio lines

5 lines from MIA260826-8212
DateTypeDescriptionAmount
2026-08-26 fee City / tourist tax €5.00
2026-08-26 room Room charge €292.96
2026-08-27 fee City / tourist tax €5.00
2026-08-27 room Room charge €292.96
2026-08-28 incidental Unitemised incidentals €198.27 Disputed

Booking

What was asked for
  1. 2026-08-06 06:00 Roster line published TAY161 JFK→MIA, duty ends 2026-08-26 21:34 AIMS
  2. 2026-08-24 22:27 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-24 22:30 Booking placed standard room, 2 nights, €611.89 · CNF-853932 automation
  4. 2026-08-26 21:34 Rest window opens 33.68h available, 31.62h sleep opportunity roster
  5. 2026-08-26 22:30 Check-in
  6. 2026-08-28 04:30 Check-out

Card

What moved
  1. 2026-08-24 22:30 Card issued limit €636.89, valid 2026-08-26 to 2026-09-04 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-26 14:20 Authorized €620.92 CNF-853932
  3. 2026-08-28 08:05 Captured €794.19 CNF-853932
  4. 2026-08-30 03:00 Settled €794.19 CNF-853932
  5. 2026-09-09 16:30 Refunded €-198.27 CNF-853932

Folio

What the property says
  1. 2026-08-28 09:30 Folio issued by the property MIA260826-8212, 5 lines, €794.19 stated S. Keller
  2. 2026-09-01 07:00 Folio received 4.29d after checkout, via pms feed
  3. 2026-09-01 07:00 Charge the booking did not carry Unitemised incidentals €198.27 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-28 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-30 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-30 07:05 Rule match-engine variance detected amount variance — 198.27 EUR
2026-08-31 10:20 P. Costa category assigned Categorised as incidentals
2026-09-01 14:00 R. Menon disputed Raised with the issuing bank
2026-09-09 16:30 Rule issuer-feed credit received Credit received
2026-09-10 11:00 P. Costa resolved Resolution: disputed_recovered
2026-09-27 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€198.27
CategoryIncidentals
Closed2026-09-27, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-26 Authorization held — Hilton Miami Airport €620.92 −€620.92
2026-08-30 Posted Charge posted — Hilton Miami Airport €794.19 +€0.00
2026-09-09 Refund Credit received after dispute €-198.27 +€198.27