Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-07, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-513850
€1,189.92
- 4 nights · 2026-08-04 → 2026-08-08
- Hyatt Regency O'Hare, ORD
- P. Ibarra · Demo Airlines Americas
- RS-8853850
Card
What actually moved · VCC-8853850
€1,555.51
- Authorized €1,214.92
- 5 card events
Folio
What the hotel says happened
€1,555.51
- 9 lines totalling €1,555.51
- Variance €365.59 (30.7%)
- Early departure
Folio lines
9 lines from ORD260804-3049| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-04 | fee | City / tourist tax | €6.20 | |
| 2026-08-04 | room | Room charge | €291.28 | |
| 2026-08-05 | fee | City / tourist tax | €6.20 | |
| 2026-08-05 | room | Room charge | €291.28 | |
| 2026-08-06 | fee | City / tourist tax | €6.20 | |
| 2026-08-06 | room | Room charge | €291.28 | |
| 2026-08-07 | fee | City / tourist tax | €6.20 | |
| 2026-08-07 | room | Room charge | €291.28 | |
| 2026-08-08 | adjustment | Early departure fee | €365.59 | Disputed |
Booking
What was asked for- 2026-07-20 06:00 Roster line published TAY271 JFK→ORD, duty ends 2026-08-04 13:09 AIMS
- 2026-07-26 13:57 Policy evaluated Within policy ruleset 2026.2
- 2026-07-26 14:00 Booking placed executive room, 4 nights, €1,205.89 · CNF-853850 automation
- 2026-08-04 13:09 Rest window opens 78.13h available, 75.77h sleep opportunity roster
- 2026-08-04 14:00 Check-in
- 2026-08-08 12:00 Check-out
Card
What moved- 2026-07-26 14:00 Card issued limit €1,230.89, valid 2026-08-04 to 2026-08-15 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-04 14:20 Authorized €1,214.92 CNF-853850
- 2026-08-08 08:05 Captured €1,555.51 CNF-853850
- 2026-08-10 03:00 Settled €1,555.51 CNF-853850
- 2026-08-20 16:30 Refunded €-365.59 CNF-853850
Folio
What the property says- 2026-08-08 09:30 Folio issued by the property ORD260804-3049, 9 lines, €1,555.51 stated P. Ibarra
- 2026-08-10 07:00 Folio received 2.29d after checkout, via pms feed
- 2026-08-10 07:00 Charge the booking did not carry Early departure fee €365.59 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-08 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-10 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-10 07:05 | Rule | match-engine | variance detected | amount variance — 365.59 EUR |
| 2026-08-11 10:20 | Person | R. Menon | category assigned | Categorised as early departure |
| 2026-08-12 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-20 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-22 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€365.59
CategoryEarly departure
Closedopen until 2026-09-07
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-04 | Held | Authorization held — Hyatt Regency O'Hare | €1,214.92 | −€1,214.92 |
| 2026-08-10 | Posted | Charge posted — Hyatt Regency O'Hare | €1,555.51 | +€0.00 |
| 2026-08-20 | Refund | Credit received after dispute | €-365.59 | +€365.59 |