Crew accommodation program
Demo Air Group
Unmatched
Final
Declined, not reissued
Disputed, recovered
Final since 2026-09-12 — immutable
Booking
What we meant to buy · AIMS duty D-513798
€1,264.66
- 4 nights · 2026-08-09 → 2026-08-13
- Novotel Madrid Barajas, MAD
- T. Byrne · Demo Airlines Europe
- RS-8853798
Card
What actually moved · VCC-8853798
not received
- Authorized €1,289.66
- 3 card events
- Declined at the property
Folio
What the hotel says happened
€1,309.27
- 10 lines totalling €1,309.27
Folio lines
10 lines from MAD260809-3392| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-09 | room | Room charge | €256.58 | |
| 2026-08-09 | tax | VAT 10% | €25.66 | |
| 2026-08-10 | incidental | Parking | €33.57 | |
| 2026-08-10 | room | Room charge | €291.03 | |
| 2026-08-10 | tax | VAT 10% | €29.10 | |
| 2026-08-11 | room | Room charge | €300.39 | |
| 2026-08-11 | tax | VAT 10% | €30.04 | |
| 2026-08-12 | incidental | Breakfast | €11.04 | |
| 2026-08-12 | room | Room charge | €301.69 | |
| 2026-08-12 | tax | VAT 10% | €30.17 |
Booking
What was asked for- 2026-08-04 01:12 Policy evaluated Within policy ruleset 2026.2
- 2026-08-04 01:15 Booking placed standard room, 4 nights, €1,325.24 · CNF-853798 automation
- 2026-08-04 06:00 Roster line published ABR156 STN→MAD, duty ends 2026-08-09 00:27 AIMS
- 2026-08-09 00:27 Rest window opens 82.1h available, 80.14h sleep opportunity roster
- 2026-08-09 01:15 Check-in
- 2026-08-13 11:00 Check-out
Card
What moved- 2026-08-04 01:15 Card issued limit €1,350.24, valid 2026-08-09 to 2026-08-20 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-09 14:20 Authorized €1,289.66 CNF-853798
- 2026-08-13 09:40 Declined €1,309.27 — amount exceeded CNF-853798
Folio
What the property says- 2026-08-13 09:30 Folio issued by the property MAD260809-3392, 10 lines, €1,309.27 stated T. Byrne
- 2026-08-16 07:00 Folio received 3.29d after checkout, via pms feed
Decisions
7 recorded · 2 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-13 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-15 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-15 07:05 | Rule | match-engine | variance detected | declined not reissued |
| 2026-08-17 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-25 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-16 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-12 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variancenone
Category—
Closed2026-09-12, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-09 | Held | Authorization held — Novotel Madrid Barajas | €1,289.66 | −€1,289.66 |
| 2026-08-16 | Voided | Authorization expired unused | €1,289.66 | +€1,289.66 |