Routespring
Crew accommodation program
Demo Air Group
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-24, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-513769

€481.18
  • 2 nights · 2026-08-23 → 2026-08-25
  • Clayton Hotel Dublin Airport, DUB
  • D. Vermeulen · Demo Airlines Europe
  • RS-8853769
Card

What actually moved · VCC-8853769

€785.13
  • Authorized €506.18
  • 5 card events
Folio

What the hotel says happened

€785.13
  • 6 lines totalling €785.13
  • Variance €277.80 (57.7%)
  • Tax and fees

Folio lines

6 lines from DUB260823-7181
DateTypeDescriptionAmount
2026-08-23 room Room charge €211.97
2026-08-23 tax VAT 13.5% €28.62
2026-08-24 incidental Restaurant €26.15
2026-08-24 room Room charge €211.97
2026-08-24 tax VAT 13.5% €28.62
2026-08-25 adjustment Destination fee €277.80 Disputed

Booking

What was asked for
  1. 2026-08-13 06:00 Roster line published ABR486 STN→DUB, duty ends 2026-08-23 21:40 AIMS
  2. 2026-08-14 22:27 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-14 22:30 Booking placed standard room, 2 nights, €523.30 · CNF-853769 automation
  4. 2026-08-23 21:40 Rest window opens 39.33h available, 37.62h sleep opportunity roster
  5. 2026-08-23 22:30 Check-in
  6. 2026-08-25 11:00 Check-out

Card

What moved
  1. 2026-08-14 22:30 Card issued limit €548.30, valid 2026-08-23 to 2026-09-01 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-23 14:20 Authorized €506.18 CNF-853769
  3. 2026-08-25 08:05 Captured €785.13 CNF-853769
  4. 2026-08-27 03:00 Settled €785.13 CNF-853769
  5. 2026-09-06 16:30 Refunded €-277.80 CNF-853769

Folio

What the property says
  1. 2026-08-25 09:30 Folio issued by the property DUB260823-7181, 6 lines, €785.13 stated D. Vermeulen
  2. 2026-08-30 07:00 Folio received 5.29d after checkout, via pms feed
  3. 2026-08-30 07:00 Charge the booking did not carry Destination fee €277.80 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-25 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-27 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-27 07:05 Rule match-engine variance detected amount variance — 277.80 EUR
2026-08-28 10:20 R. Menon category assigned Categorised as tax fees
2026-08-29 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-06 16:30 Rule issuer-feed credit received Credit received
2026-08-27 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€277.80
CategoryTax and fees
Closedopen until 2026-09-24

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-23 Authorization held — Clayton Hotel Dublin Airport €506.18 −€506.18
2026-08-27 Posted Charge posted — Clayton Hotel Dublin Airport €785.13 +€0.00
2026-09-06 Refund Credit received after dispute €-277.80 +€277.80