Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-18, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-513138
€340.47
- 1 nights · 2026-08-18 → 2026-08-19
- Hampton by Hilton Stansted, STN
- Y. Novak · Demo Airlines Europe
- RS-8853138
Card
What actually moved · VCC-8853138
€774.40
- Authorized €365.47
- 5 card events
Folio
What the hotel says happened
€774.40
- 4 lines totalling €774.40
- Variance €409.55 (120.3%)
- Rate change
Folio lines
4 lines from STN260818-2446| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | incidental | Late checkout | €24.38 | |
| 2026-08-18 | room | Room charge | €283.73 | |
| 2026-08-18 | tax | VAT 20% | €56.74 | |
| 2026-08-19 | adjustment | Rate adjustment | €409.55 | Disputed |
Booking
What was asked for- 2026-07-30 06:00 Roster line published ABR829 DUB→STN, duty ends 2026-08-18 15:14 AIMS
- 2026-08-16 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-16 16:00 Booking placed standard room, 1 night, €380.82 · CNF-853138 travel desk
- 2026-08-18 15:14 Rest window opens 15.22h available, 13.21h sleep opportunity roster
- 2026-08-18 16:00 Check-in
- 2026-08-19 12:00 Check-out
Card
What moved- 2026-08-16 16:00 Card issued limit €405.82, valid 2026-08-18 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Authorized €365.47 CNF-853138
- 2026-08-19 08:05 Captured €774.40 CNF-853138
- 2026-08-21 03:00 Settled €774.40 CNF-853138
- 2026-08-31 16:30 Refunded €-409.55 CNF-853138
Folio
What the property says- 2026-08-19 09:30 Folio issued by the property STN260818-2446, 4 lines, €774.40 stated Y. Novak
- 2026-08-21 07:00 Folio received 2.29d after checkout, via pms feed
- 2026-08-21 07:00 Charge the booking did not carry Rate adjustment €409.55 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | amount variance — 409.55 EUR |
| 2026-08-22 10:20 | Person | A. Sheshadri | category assigned | Categorised as rate change |
| 2026-08-23 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-25 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€409.55
CategoryRate change
Closedopen until 2026-09-18
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Hampton by Hilton Stansted | €365.47 | −€365.47 |
| 2026-08-21 | Posted | Charge posted — Hampton by Hilton Stansted | €774.40 | +€0.00 |
| 2026-08-31 | Refund | Credit received after dispute | €-409.55 | +€409.55 |