Crew accommodation program
Demo Air Group
Duplicate
Resolved
Duplicate charge
Legitimate
Not yet final. Becomes immutable 2026-09-25, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-515174
€493.65
- 3 nights · 2026-08-23 → 2026-08-26
- Hyatt Regency Mumbai, BOM
- K. Wong · Demo Airlines Asia
- RS-8855174
Card
What actually moved · VCC-8855174
€1,050.26
- Authorized €518.65
- 5 card events
Folio
What the hotel says happened
€525.13
- 8 lines totalling €1,050.26
- Variance €525.13 (106.4%)
- Unexplained
Folio lines
8 lines from BOM260823-4857| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-23 | room | Room charge | €146.92 | |
| 2026-08-23 | tax | VAT 12% | €17.63 | |
| 2026-08-24 | incidental | Restaurant | €31.48 | |
| 2026-08-24 | room | Room charge | €146.92 | |
| 2026-08-24 | tax | VAT 12% | €17.63 | |
| 2026-08-25 | room | Room charge | €146.92 | |
| 2026-08-25 | tax | VAT 12% | €17.63 | |
| 2026-08-26 | adjustment | Unexplained charge | €525.13 |
Booking
What was asked for- 2026-08-09 06:00 Roster line published FPO464 DXB→BOM, duty ends 2026-08-23 14:02 AIMS
- 2026-08-21 14:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-21 15:00 Booking placed standard room, 3 nights, €541.10 · CNF-855174 automation
- 2026-08-23 14:02 Rest window opens 58.12h available, 55.97h sleep opportunity roster
- 2026-08-23 15:00 Check-in
- 2026-08-26 11:00 Check-out
Card
What moved- 2026-08-21 15:00 Card issued limit €566.10, valid 2026-08-23 to 2026-09-02 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-23 14:20 Authorized €518.65 CNF-855174
- 2026-08-26 08:05 Captured €1,050.26 CNF-855174
- 2026-08-26 08:11 Captured €525.13 CNF-855174
- 2026-08-28 03:00 Settled €1,050.26 CNF-855174
Folio
What the property says- 2026-08-26 09:30 Folio issued by the property BOM260823-4857, 8 lines, €525.13 stated K. Wong
- 2026-08-29 07:00 Folio received 3.29d after checkout, via pms feed
- 2026-08-29 07:00 Charge the booking did not carry Unexplained charge €525.13
Decisions
5 recorded · 2 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-28 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-28 07:05 | Rule | match-engine | variance detected | duplicate charge — 525.13 EUR |
| 2026-08-29 10:20 | Person | R. Menon | category assigned | Categorised as unexplained |
| 2026-09-07 11:00 | Person | P. Costa | resolved | Resolution: legitimate |
Outcomelegitimate
Variance€525.13
CategoryUnexplained
Closedopen until 2026-09-25
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-23 | Held | Authorization held — Hyatt Regency Mumbai | €518.65 | −€518.65 |
| 2026-08-28 | Posted | Charge posted — Hyatt Regency Mumbai | €1,050.26 | +€0.00 |