Routespring
Crew accommodation program
Demo Air Group
Matched Resolved Legitimate
Not yet final. Becomes immutable 2026-09-29, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-515016

€984.56
  • 3 nights · 2026-08-27 → 2026-08-30
  • Crowne Plaza Changi Airport, SIN
  • O. Wong · Demo Airlines Asia
  • RS-8855016
Card

What actually moved · VCC-8855016

€1,016.45
  • Authorized €1,009.56
  • 4 card events
Folio

What the hotel says happened

€1,016.45
  • 7 lines totalling €1,016.45

Folio lines

7 lines from SIN260827-6969
DateTypeDescriptionAmount
2026-08-27 room Room charge €369.14
2026-08-27 tax VAT 9% €33.22
2026-08-28 incidental Restaurant €31.89
2026-08-28 room Room charge €267.06
2026-08-28 tax VAT 9% €24.04
2026-08-29 room Room charge €267.06
2026-08-29 tax VAT 9% €24.04

Booking

What was asked for
  1. 2026-08-12 06:00 Roster line published FPO259 DXB→SIN, duty ends 2026-08-27 14:07 AIMS
  2. 2026-08-22 14:57 Policy evaluated Refused — Rate cap, Duty entitlement ruleset 2026.2
  3. 2026-08-22 14:58 Override approved Crew rest would otherwise be compromised K. Vermeulen (line manager)
  4. 2026-08-22 15:00 Booking placed standard room, 3 nights, €1,032.42 · CNF-855016 staff portal
  5. 2026-08-27 14:07 Rest window opens 59.71h available, 57.62h sleep opportunity roster
  6. 2026-08-27 15:00 Check-in
  7. 2026-08-30 11:00 Check-out

Card

What moved
  1. 2026-08-22 15:00 Card issued limit €1,057.42, valid 2026-08-27 to 2026-09-06 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-27 14:20 Authorized €1,009.56 CNF-855016
  3. 2026-08-30 08:05 Captured €1,016.45 CNF-855016
  4. 2026-09-01 03:00 Settled €1,016.45 CNF-855016

Folio

What the property says
  1. 2026-08-30 09:30 Folio issued by the property SIN260827-6969, 7 lines, €1,016.45 stated O. Wong
  2. 2026-09-03 07:00 Folio received 4.29d after checkout, via portal

Decisions

4 recorded · 0 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-30 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-09-01 07:00 Rule folio-ingest evidence received Folio received from property
2026-09-01 07:05 Rule match-engine matched Booking, card and folio agree within tolerance
2026-09-04 11:00 Rule match-engine resolved Resolution: legitimate
Outcomelegitimate
Variancenone
Category
Closedopen until 2026-09-29

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-27 Authorization held — Crowne Plaza Changi Airport €1,009.56 −€1,009.56
2026-09-01 Posted Charge posted — Crowne Plaza Changi Airport €1,016.45 +€0.00