What we meant to buy · AIMS duty D-514867
What actually moved · VCC-8854867
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-06 | room | Room charge | €125.13 | |
| 2026-08-06 | tax | VAT 12% | €15.02 | |
| 2026-08-07 | room | Room charge | €125.13 | |
| 2026-08-07 | tax | VAT 12% | €15.02 | |
| 2026-08-08 | incidental | Late checkout | €19.88 | |
| 2026-08-08 | room | Room charge | €125.13 | |
| 2026-08-08 | tax | VAT 12% | €15.02 | |
| 2026-08-09 | incidental | Unitemised incidentals | €73.68 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-09 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-11 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-11 07:05 | Rule | match-engine | variance detected | amount variance — 73.68 EUR |
| 2026-08-12 10:20 | Person | R. Menon | category assigned | Categorised as incidentals |
| 2026-08-13 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-21 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-18 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-06 | Held | Authorization held — Pride Plaza Aerocity | €445.45 | −€445.45 |
| 2026-08-11 | Posted | Charge posted — Pride Plaza Aerocity | €514.01 | +€0.00 |
| 2026-08-21 | Refund | Credit received after dispute | €-73.68 | +€73.68 |