Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Charge after expiry Disputed, recovered
Not yet final. Becomes immutable 2026-09-07, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514681

€526.60
  • 3 nights · 2026-08-05 → 2026-08-08
  • Ibis New Delhi Aerocity, DEL
  • O. Lim · Demo Airlines Asia
  • RS-8854681
Card

What actually moved · VCC-8854681

not received
  • Authorized €551.60
  • 4 card events
  • Declined at the property
  • Authorization expired
Folio

What the hotel says happened

€565.40
  • 8 lines totalling €565.40

Folio lines

8 lines from DEL260805-8906
DateTypeDescriptionAmount
2026-08-05 room Room charge €161.46
2026-08-05 tax VAT 12% €19.38
2026-08-06 incidental Late checkout €20.30
2026-08-06 room Room charge €164.24
2026-08-06 tax VAT 12% €19.71
2026-08-07 incidental Minibar €18.50
2026-08-07 room Room charge €144.47
2026-08-07 tax VAT 12% €17.34

Booking

What was asked for
  1. 2026-07-16 06:00 Roster line published FPO501 DXB→DEL, duty ends 2026-08-05 21:25 AIMS
  2. 2026-08-03 22:27 Policy evaluated Routed for approval — Preferred property order, Inventory order ruleset 2026.2
  3. 2026-08-03 22:28 Override approved Rank grade requested by fleet office S. Whelan (travel desk)
  4. 2026-08-03 22:30 Booking placed standard room, 3 nights, €581.37 · CNF-854681 automation
  5. 2026-08-05 21:25 Rest window opens 58.44h available, 56.02h sleep opportunity roster
  6. 2026-08-05 22:30 Check-in
  7. 2026-08-08 11:00 Check-out

Card

What moved
  1. 2026-08-03 22:30 Card issued limit €606.37, valid 2026-08-05 to 2026-08-15 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-05 14:20 Authorized €551.60 CNF-854681
  3. 2026-08-11 00:00 Expired CNF-854681
  4. 2026-08-13 10:15 Declined €565.40 — outside window CNF-854681

Folio

What the property says
  1. 2026-08-08 09:30 Folio issued by the property DEL260805-8906, 8 lines, €565.40 stated O. Lim
  2. 2026-08-11 07:00 Folio received 3.29d after checkout, via email pdf

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-08 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-10 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-10 07:05 Rule match-engine variance detected charge after expiry
2026-08-12 14:00 R. Menon disputed Raised with the issuing bank
2026-08-20 16:30 Rule issuer-feed credit received Credit received
2026-08-19 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variancenone
Category
Closedopen until 2026-09-07

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-05 Authorization held — Ibis New Delhi Aerocity €551.60 −€551.60
2026-08-11 Voided Authorization expired unused €551.60 +€551.60