What we meant to buy · AIMS duty D-514269
What actually moved · VCC-8854269
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-11 | fee | City / tourist tax | €4.00 | |
| 2026-08-11 | room | Room charge | €285.80 | |
| 2026-08-11 | tax | VAT 13% | €37.15 | |
| 2026-08-12 | fee | City / tourist tax | €4.00 | |
| 2026-08-12 | incidental | Breakfast | €23.89 | |
| 2026-08-12 | room | Room charge | €295.94 | |
| 2026-08-12 | tax | VAT 13% | €38.47 | |
| 2026-08-13 | fee | City / tourist tax | €4.00 | |
| 2026-08-13 | room | Room charge | €292.58 | |
| 2026-08-13 | tax | VAT 13% | €38.04 | |
| 2026-08-14 | adjustment | Unexplained charge | €401.77 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-14 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-16 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-16 07:05 | Rule | match-engine | variance detected | partial authorization — 401.77 EUR |
| 2026-08-17 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-08-22 11:00 | Person | A. Sheshadri | resolved | Resolution: absorbed |
| 2026-09-13 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-11 | Held | Authorization held — Sheraton Gateway Toronto | €622.10 | −€622.10 |
| 2026-08-16 | Posted | Charge posted — Sheraton Gateway Toronto | €622.10 | +€0.00 |