Reconciliation · Demo Air Group

Unmatched Resolved Folio never received Disputed, recovered

Not yet final. Becomes immutable 2026-09-09, 30 days from last known checkout

Booking

What we meant to buy · AIMS duty D-514106

€295.62

Card

What actually moved · VCC-8854106

€327.61

Folio

What the hotel says happened

not received

Folio lines

Not received

Date	Type	Description	Amount

What was asked for

2026-07-24 06:00 Roster line published TAY610 MIA→ORD, duty ends 2026-08-09 13:02 AIMS
2026-08-07 13:57 Policy evaluated Within policy ruleset 2026.2
2026-08-07 14:00 Booking placed standard room, 1 night, €343.58 · CNF-854106 automation
2026-08-09 13:02 Rest window opens 11.29h available, 9.37h sleep opportunity roster
2026-08-09 14:00 Check-in
2026-08-10 04:30 Check-out

What moved

2026-08-07 14:00 Card issued limit €368.58, valid 2026-08-09 to 2026-08-17 (7d grace), locked to 7011 lodging Routespring card program
2026-08-09 14:20 Authorized €320.62 CNF-854106
2026-08-10 08:05 Captured €327.61 CNF-854106
2026-08-12 03:00 Settled €327.61 CNF-854106
2026-08-22 16:30 Refunded €-88.81 CNF-854106

What the property says

Nothing recorded on this side.

5 recorded · 2 taken by a person, 3 by a rule

When	By	Who	Decision	Reason given
2026-08-10 02:10	Rule	match-engine	opened	Stay complete; reconciliation opened
2026-08-12 07:05	Rule	match-engine	variance detected	folio not received
2026-08-14 14:00	Person	R. Menon	disputed	Raised with the issuing bank
2026-08-22 16:30	Rule	issuer-feed	credit received	Credit received
2026-08-21 11:00	Person	P. Costa	resolved	Resolution: disputed_recovered

Outcomedisputed recovered

Variancenone

Category—

Closedopen until 2026-09-09

Fund movement for this stay

Date	Entry	Description	Amount	Balance
2026-08-09	Held	Authorization held — Hilton Chicago O'Hare	€320.62	−€320.62
2026-08-12	Posted	Charge posted — Hilton Chicago O'Hare	€327.61	+€0.00