Routespring
Crew accommodation program
Demo Air Group
Final Amount variance Disputed, recovered
Final since 2026-09-09 — immutable
Booking

What we meant to buy · AIMS duty D-513554

€537.30
  • 2 nights · 2026-08-08 → 2026-08-10
  • Leonardo Hotel Koln, CGN
  • P. Sorensen · Demo Airlines Europe
  • RS-8853554
Card

What actually moved · VCC-8853554

€875.74
  • Authorized €562.30
  • 5 card events
Folio

What the hotel says happened

€875.74
  • 8 lines totalling €875.74
  • Variance €324.07 (60.3%)
  • Tax and fees

Folio lines

8 lines from CGN260808-8780
DateTypeDescriptionAmount
2026-08-08 fee City / tourist tax €5.00
2026-08-08 incidental Late checkout €14.37
2026-08-08 room Room charge €246.40
2026-08-08 tax VAT 7% €17.25
2026-08-09 fee City / tourist tax €5.00
2026-08-09 room Room charge €246.40
2026-08-09 tax VAT 7% €17.25
2026-08-10 adjustment Destination fee €324.07 Disputed

Booking

What was asked for
  1. 2026-07-29 06:00 Roster line published ABR229 DUB→CGN, duty ends 2026-08-08 14:13 AIMS
  2. 2026-08-08 02:57 Policy evaluated Routed for approval — Advance booking window ruleset 2026.2
  3. 2026-08-08 03:00 Booking placed standard room, 2 nights, €567.64 · CNF-853554 crew app
  4. 2026-08-08 06:12 Change accepted by the property irops aims
  5. 2026-08-08 14:13 Rest window opens 40.11h available, 37.82h sleep opportunity roster
  6. 2026-08-08 15:00 Check-in
  7. 2026-08-10 11:00 Check-out

Card

What moved
  1. 2026-08-08 03:00 Card issued limit €592.64, valid 2026-08-08 to 2026-08-17 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-08 14:20 Authorized €562.30 CNF-853554
  3. 2026-08-10 08:05 Captured €875.74 CNF-853554
  4. 2026-08-12 03:00 Settled €875.74 CNF-853554
  5. 2026-08-22 16:30 Refunded €-324.07 CNF-853554

Folio

What the property says
  1. 2026-08-10 09:30 Folio issued by the property CGN260808-8780, 8 lines, €875.74 stated P. Sorensen
  2. 2026-08-15 07:00 Folio received 5.29d after checkout, via portal
  3. 2026-08-15 07:00 Charge the booking did not carry Destination fee €324.07 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-10 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-12 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-12 07:05 Rule match-engine variance detected amount variance — 324.07 EUR
2026-08-13 10:20 A. Sheshadri category assigned Categorised as tax fees
2026-08-14 14:00 R. Menon disputed Raised with the issuing bank
2026-08-22 16:30 Rule issuer-feed credit received Credit received
2026-08-23 11:00 A. Sheshadri resolved Resolution: disputed_recovered
2026-09-09 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€324.07
CategoryTax and fees
Closed2026-09-09, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-08 Authorization held — Leonardo Hotel Koln €562.30 −€562.30
2026-08-12 Posted Charge posted — Leonardo Hotel Koln €875.74 +€0.00
2026-08-22 Refund Credit received after dispute €-324.07 +€324.07