What we meant to buy · AIMS duty D-513554
What actually moved · VCC-8853554
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-08 | fee | City / tourist tax | €5.00 | |
| 2026-08-08 | incidental | Late checkout | €14.37 | |
| 2026-08-08 | room | Room charge | €246.40 | |
| 2026-08-08 | tax | VAT 7% | €17.25 | |
| 2026-08-09 | fee | City / tourist tax | €5.00 | |
| 2026-08-09 | room | Room charge | €246.40 | |
| 2026-08-09 | tax | VAT 7% | €17.25 | |
| 2026-08-10 | adjustment | Destination fee | €324.07 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-10 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-12 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-12 07:05 | Rule | match-engine | variance detected | amount variance — 324.07 EUR |
| 2026-08-13 10:20 | Person | A. Sheshadri | category assigned | Categorised as tax fees |
| 2026-08-14 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-22 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-23 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| 2026-09-09 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-08 | Held | Authorization held — Leonardo Hotel Koln | €562.30 | −€562.30 |
| 2026-08-12 | Posted | Charge posted — Leonardo Hotel Koln | €875.74 | +€0.00 |
| 2026-08-22 | Refund | Credit received after dispute | €-324.07 | +€324.07 |