Crew accommodation program
Demo Air Group
Unmatched
Final
Charge after expiry
Disputed, recovered
Final since 2026-09-04 — immutable
Booking
What we meant to buy · AIMS duty D-513134
€571.36
- 2 nights · 2026-08-03 → 2026-08-05
- Ibis Liege Centre, LGG
- N. Delacroix · Demo Airlines Europe
- RS-8853134
Card
What actually moved · VCC-8853134
not received
- Authorized €596.36
- 4 card events
- Declined at the property
- Authorization expired
Folio
What the hotel says happened
€586.91
- 7 lines totalling €586.91
Folio lines
7 lines from LGG260803-9770| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-03 | fee | City / tourist tax | €4.00 | |
| 2026-08-03 | incidental | Late checkout | €15.55 | |
| 2026-08-03 | room | Room charge | €265.74 | |
| 2026-08-03 | tax | VAT 6% | €15.94 | |
| 2026-08-04 | fee | City / tourist tax | €4.00 | |
| 2026-08-04 | room | Room charge | €265.74 | |
| 2026-08-04 | tax | VAT 6% | €15.94 |
Booking
What was asked for- 2026-07-25 01:12 Policy evaluated Within policy ruleset 2026.2
- 2026-07-25 01:15 Booking placed standard room, 2 nights, €602.88 · CNF-853134 staff portal
- 2026-07-26 06:00 Roster line published ABR455 DUB→LGG, duty ends 2026-08-03 00:22 AIMS
- 2026-08-03 00:22 Rest window opens 38.14h available, 36.01h sleep opportunity roster
- 2026-08-03 01:15 Check-in
- 2026-08-05 04:30 Check-out
Card
What moved- 2026-07-25 01:15 Card issued limit €627.88, valid 2026-08-03 to 2026-08-12 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-03 14:20 Authorized €596.36 CNF-853134
- 2026-08-08 00:00 Expired CNF-853134
- 2026-08-10 10:15 Declined €586.91 — outside window CNF-853134
Folio
What the property says- 2026-08-05 09:30 Folio issued by the property LGG260803-9770, 7 lines, €586.91 stated N. Delacroix
- 2026-08-08 07:00 Folio received 3.29d after checkout, via manual
Decisions
7 recorded · 2 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-05 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-07 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-07 07:05 | Rule | match-engine | variance detected | charge after expiry |
| 2026-08-09 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-17 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-13 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| 2026-09-04 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variancenone
Category—
Closed2026-09-04, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-03 | Held | Authorization held — Ibis Liege Centre | €596.36 | −€596.36 |
| 2026-08-08 | Voided | Authorization expired unused | €596.36 | +€596.36 |