Routespring
Crew accommodation program
Demo Air Group
Duplicate Final Duplicate charge Legitimate
Final since 2026-09-05 — immutable
Booking

What we meant to buy · AIMS duty D-513103

€564.68
  • 2 nights · 2026-08-04 → 2026-08-06
  • Ibis Liege Centre, LGG
  • H. Moreau · Demo Airlines Europe
  • RS-8853103
Card

What actually moved · VCC-8853103

€1,129.36
  • Authorized €589.68
  • 5 card events
Folio

What the hotel says happened

€564.68
  • 7 lines totalling €1,129.36
  • Variance €564.68 (100.0%)
  • Unexplained

Folio lines

7 lines from LGG260804-7731
DateTypeDescriptionAmount
2026-08-04 fee City / tourist tax €4.00
2026-08-04 room Room charge €262.58
2026-08-04 tax VAT 6% €15.76
2026-08-05 fee City / tourist tax €4.00
2026-08-05 room Room charge €262.58
2026-08-05 tax VAT 6% €15.76
2026-08-06 adjustment Unexplained charge €564.68

Booking

What was asked for
  1. 2026-07-29 06:00 Roster line published ABR716 DUB→LGG, duty ends 2026-08-04 13:07 AIMS
  2. 2026-08-03 13:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-03 14:00 Booking placed executive room, 2 nights, €580.65 · CNF-853103 automation
  4. 2026-08-04 13:07 Rest window opens 38.24h available, 36.22h sleep opportunity roster
  5. 2026-08-04 14:00 Check-in
  6. 2026-08-06 12:00 Check-out

Card

What moved
  1. 2026-08-03 14:00 Card issued limit €605.65, valid 2026-08-04 to 2026-08-13 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-04 14:20 Authorized €589.68 CNF-853103
  3. 2026-08-06 08:05 Captured €1,129.36 CNF-853103
  4. 2026-08-06 08:11 Captured €564.68 CNF-853103
  5. 2026-08-08 03:00 Settled €1,129.36 CNF-853103

Folio

What the property says
  1. 2026-08-06 09:30 Folio issued by the property LGG260804-7731, 7 lines, €564.68 stated H. Moreau
  2. 2026-08-09 07:00 Folio received 3.29d after checkout, via email pdf
  3. 2026-08-09 07:00 Charge the booking did not carry Unexplained charge €564.68

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-06 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-08 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-08 07:05 Rule match-engine variance detected duplicate charge — 564.68 EUR
2026-08-09 10:20 P. Costa category assigned Categorised as unexplained
2026-08-18 11:00 R. Menon resolved Resolution: legitimate
2026-09-05 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomelegitimate
Variance€564.68
CategoryUnexplained
Closed2026-09-05, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-04 Authorization held — Ibis Liege Centre €589.68 −€589.68
2026-08-08 Posted Charge posted — Ibis Liege Centre €1,129.36 +€0.00