Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-17, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-513030
€325.51
- 1 nights · 2026-08-17 → 2026-08-18
- Radisson Blu Stansted, STN
- Y. Novak · Demo Airlines Europe
- RS-8853030
Card
What actually moved · VCC-8853030
€685.06
- Authorized €350.51
- 5 card events
Folio
What the hotel says happened
€685.06
- 3 lines totalling €685.06
- Variance €359.55 (110.5%)
- Tax and fees
Folio lines
3 lines from STN260817-3480| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-17 | room | Room charge | €271.26 | |
| 2026-08-17 | tax | VAT 20% | €54.25 | |
| 2026-08-18 | adjustment | Destination fee | €359.55 | Disputed |
Booking
What was asked for- 2026-08-08 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-08 16:00 Booking placed standard room, 1 night, €341.48 · CNF-853030 automation
- 2026-08-09 06:00 Roster line published ABR761 DUB→STN, duty ends 2026-08-17 15:10 AIMS
- 2026-08-17 15:10 Rest window opens 16.87h available, 14.6h sleep opportunity roster
- 2026-08-17 16:00 Check-in
- 2026-08-18 08:15 Check-out
Card
What moved- 2026-08-08 16:00 Card issued limit €366.48, valid 2026-08-17 to 2026-08-25 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-17 14:20 Authorized €350.51 CNF-853030
- 2026-08-18 08:05 Captured €685.06 CNF-853030
- 2026-08-20 03:00 Settled €685.06 CNF-853030
- 2026-08-30 16:30 Refunded €-359.55 CNF-853030
Folio
What the property says- 2026-08-18 09:30 Folio issued by the property STN260817-3480, 3 lines, €685.06 stated Y. Novak
- 2026-08-22 07:00 Folio received 4.29d after checkout, via email pdf
- 2026-08-22 07:00 Charge the booking did not carry Destination fee €359.55 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-18 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-20 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-20 07:05 | Rule | match-engine | variance detected | amount variance — 359.55 EUR |
| 2026-08-21 10:20 | Person | R. Menon | category assigned | Categorised as tax fees |
| 2026-08-22 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-30 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-21 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€359.55
CategoryTax and fees
Closedopen until 2026-09-17
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-17 | Held | Authorization held — Radisson Blu Stansted | €350.51 | −€350.51 |
| 2026-08-20 | Posted | Charge posted — Radisson Blu Stansted | €685.06 | +€0.00 |
| 2026-08-30 | Refund | Credit received after dispute | €-359.55 | +€359.55 |