Policy · Demo Air Group

Which rules fired

Ranked by frequency

Advance booking window Commercial 88 · €5,665

Preferred property order Commercial 72 · €5,539

Inventory order Commercial 56 · €5,803

Covered ancillaries Commercial 35 · €1,055

Accommodation standard Regulatory 20 · 20 refused

24-hour reception Regulatory 16

Duty entitlement Entitlement 13 · €8,073 · 13 refused

Rate cap Commercial 11 · €759

Room grade by rank Entitlement 5 · €506

Minimum rest away from base Regulatory 3 · 3 refused

Single occupancy Regulatory 1 · 1 refused

Every override, and who approved it

87 approvals against 220 soft breaches

When	Approver	Role	Reason	Evaluation	Second approver

Dropdowns match exactly. Ranges are inclusive. Text matches anywhere.
2026-08-31 20:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-15143	not required
2026-08-29 02:58	P. Costa	travel desk	Rank grade requested by fleet office	PE-14756	not required
2026-08-28 01:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-14759	not required
2026-08-27 14:58	S. Whelan	travel desk	Preferred property sold out	PE-14673	not required
2026-08-27 13:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-14677	not required
2026-08-27 01:13	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14688	not required
2026-08-25 01:13	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-14799	not required
2026-08-24 22:28	R. Menon	travel desk	Late schedule change inside window	PE-14652	not required
2026-08-24 14:58	P. Costa	travel desk	Preferred property sold out	PE-14762	not required
2026-08-22 14:58	K. Vermeulen	line manager	Crew rest would otherwise be compromised	PE-15017	not required
2026-08-22 13:58	R. Menon	travel desk	Preferred property sold out	PE-15235	not required
2026-08-22 01:13	R. Menon	travel desk	Rank grade requested by fleet office	PE-14943	not required
2026-08-21 22:28	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-15046	not required
2026-08-21 15:58	R. Menon	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14921	not required
2026-08-21 14:58	P. Costa	travel desk	Operational necessity — disruption	PE-15033	not required
2026-08-21 13:58	S. Whelan	travel desk	Operational necessity — disruption	PE-15146	not required
2026-08-21 12:28	R. Menon	travel desk	Late schedule change inside window	PE-14744	not required
2026-08-21 01:13	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-14989	not required
2026-08-20 15:58	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-15032	not required
2026-08-20 15:58	S. Whelan	travel desk	Operational necessity — disruption	PE-15144	not required
2026-08-19 14:58	S. Whelan	travel desk	Operational necessity — disruption	PE-14882	not required
2026-08-19 05:38	P. Costa	travel desk	Late schedule change inside window	PE-14597	not required
2026-08-18 15:58	P. Costa	travel desk	Operational necessity — disruption	PE-14721	not required
2026-08-18 15:58	P. Costa	travel desk	Operational necessity — disruption	PE-15070	not required
2026-08-18 14:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14666	not required
2026-08-18 05:38	S. Whelan	travel desk	Rank grade requested by fleet office	PE-14863	not required
2026-08-17 17:38	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-14600	not required
2026-08-17 13:58	P. Costa	travel desk	Operational necessity — disruption	PE-14683	not required
2026-08-16 15:58	R. Menon	travel desk	Operational necessity — disruption	PE-14831	not required
2026-08-16 13:58	P. Costa	travel desk	Rank grade requested by fleet office	PE-14739	not required
2026-08-16 01:13	K. Vermeulen	line manager	Rank grade requested by fleet office	PE-14840	not required
2026-08-16 01:13	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-15041	not required
2026-08-15 15:58	S. Whelan	travel desk	Rank grade requested by fleet office	PE-14637	not required
2026-08-15 05:38	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-14708	not required
2026-08-15 01:13	P. Costa	travel desk	Preferred property sold out	PE-15088	not required
2026-08-14 14:58	R. Menon	travel desk	Rank grade requested by fleet office	PE-15181	not required
2026-08-14 05:38	P. Costa	travel desk	Operational necessity — disruption	PE-14588	not required
2026-08-13 22:28	P. Costa	travel desk	Late schedule change inside window	PE-14722	not required
2026-08-13 15:58	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14881	not required
2026-08-13 05:38	P. Costa	travel desk	Operational necessity — disruption	PE-14706	not required
2026-08-13 05:38	P. Costa	travel desk	Rank grade requested by fleet office	PE-14842	not required
2026-08-13 01:13	S. Whelan	travel desk	Preferred property sold out	PE-14630	not required
2026-08-12 01:13	P. Costa	travel desk	Rank grade requested by fleet office	PE-14781	not required
2026-08-11 14:58	R. Menon	travel desk	Operational necessity — disruption	PE-14576	not required
2026-08-11 14:58	R. Menon	travel desk	Preferred property sold out	PE-15068	not required
2026-08-11 13:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-15127	not required
2026-08-11 01:13	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-15209	not required
2026-08-10 13:58	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-14810	not required
2026-08-10 05:38	S. Whelan	travel desk	Late schedule change inside window	PE-14581	not required
2026-08-10 05:38	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14901	not required
2026-08-09 13:58	R. Menon	travel desk	Operational necessity — disruption	PE-15208	not required
2026-08-08 15:58	P. Costa	travel desk	Operational necessity — disruption	PE-15050	not required
2026-08-08 14:58	S. Whelan	travel desk	Rank grade requested by fleet office	PE-15092	not required
2026-08-08 13:58	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14720	not required
2026-08-07 15:58	P. Costa	travel desk	Preferred property sold out	PE-15028	not required
2026-08-07 01:13	M. Dupont	line manager	Rank grade requested by fleet office	PE-15123	not required
2026-08-06 22:28	P. Costa	travel desk	Preferred property sold out	PE-14814	not required
2026-08-06 22:28	S. Whelan	travel desk	Rank grade requested by fleet office	PE-15119	not required
2026-08-06 13:58	P. Costa	travel desk	Operational necessity — disruption	PE-15157	not required
2026-08-06 01:13	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-14782	not required
Total

Who is asking

By channel, and how often the request was already within policy

Automation 64% clean 472

Travel desk 64% clean 106

Crew app 57% clean 69

Staff portal 48% clean 33

By airline

Entity	Evaluations	In policy	Cost impact
Demo Airlines Americas	721	61.3%	€28,445
Demo Airlines Asia	680	62.4%	€27,400
Demo Airlines Europe	1,023	58.7%	€42,139

The ruleset

Version 2026.2

Hard — refuse, no override path

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Accommodation standard CS FTL.1.235	Regulatory	EASA	Quiet, comfortable and separate room with control of light and temperature, access to food and drink.	Refuse	quiet, private, controlled	CPT FO CC ENG	EU	All duties
Minimum rest away from base ORO.FTL.235(b)	Regulatory	EASA	Rest away from home base at least as long as the preceding duty period, or 12 hours, whichever is greater.	Refuse	max(duty, 12h)	CPT FO CC ENG	EU	overnight irops positioning
Weekly duty-free period 14 CFR 117.25(b)	Regulatory	FAA	30 consecutive hours free from all duty within any 168 consecutive hours.	Refuse	30h in 168h	CPT FO	US	All duties
Minimum rest, US operations 14 CFR 117.25(e)	Regulatory	FAA	10 consecutive hours rest with at least 8 uninterrupted hours of sleep opportunity, free of all duty.	Refuse	10h rest / 8h sleep opportunity	CPT FO CC ENG	US	overnight irops
Suitable accommodation 14 CFR 117.3	Regulatory	FAA	Temperature-controlled facility with sound mitigation and the ability to control light, providing a bed or bunk for sleeping.	Refuse	temperature, sound, light, bed	CPT FO CC ENG	US	All duties
Single occupancy OM-A 7.4	Regulatory	Demo Air	Crew are never allocated a shared room, on any station, under any circumstance.	Refuse	1 crew per room	CPT FO CC ENG	All	All duties
Maximum transfer time OM-A 7.6	Regulatory	Demo Air	Airport to accommodation must not exceed the station limit; transfer time counts against the rest window both ways.	Refuse	45 minutes (60 at long-haul stations)	CPT FO CC ENG	All	All duties
24-hour reception OM-A 7.5	Regulatory	Demo Air	Properties taking arrivals between 23:00 and 06:00 must have staffed reception.	Route	staffed 24h	CPT FO CC ENG	All	All duties
Duty entitlement OM-A 7.1	Entitlement	Demo Air	A room is provided only where the roster shows an overnight duty, positioning, standby or training assignment.	Refuse	roster-derived	All ranks	All	overnight positioning standby training irops
Room grade by rank OM-A 7.2	Entitlement	Demo Air	Room grade follows rank where the entity differentiates. Captains may hold an executive grade at long-haul stations; requests above grade require approval.	Route	rank-based	CPT FO	All	overnight

Soft — route or warn

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Rate cap	Commercial	Demo Air	Nightly rate must not exceed the station cap, adjusted seasonally.	Route	station cap	All ranks	All	All duties
Preferred property order	Commercial	Routespring	Book the first available property in the base's preferred order before any alternative.	Route	preferred order	All ranks	All	All duties
Covered ancillaries	Commercial	Demo Air	Breakfast and wifi are covered; minibar, room service and laundry are the traveler's own cost.	Warn	breakfast, wifi	All ranks	All	All duties
Inventory order	Commercial	Routespring	Contracted inventory before bed bank, bed bank before GDS or last-room-available.	Warn	contract > bedbank > GDS	All ranks	All	All duties
Advance booking window	Commercial	Demo Air	Scheduled overnights are booked at least 48 hours ahead where the roster allows.	Warn	48 hours	All ranks	All	overnight positioning training