Policy · Demo Air Group

Which rules fired

Ranked by frequency

Advance booking window Commercial 94 · €5,785

Preferred property order Commercial 85 · €7,163

Inventory order Commercial 61 · €6,687

Covered ancillaries Commercial 37 · €1,112

Suitable accommodation Regulatory 28 · 28 refused

24-hour reception Regulatory 20

Rate cap Commercial 17 · €1,373

Room grade by rank Entitlement 13 · €1,353

Single occupancy Regulatory 12 · 12 refused

Duty entitlement Entitlement 6 · €4,973 · 6 refused

Maximum transfer time Regulatory 6 · 6 refused

Minimum rest, US operations Regulatory 4 · 4 refused

Every override, and who approved it

114 approvals against 234 soft breaches

When	Approver	Role	Reason	Evaluation	Second approver

Dropdowns match exactly. Ranges are inclusive. Text matches anywhere.
2026-08-29 22:28	R. Menon	travel desk	Preferred property sold out	PE-14298	not required
2026-08-29 15:58	R. Menon	travel desk	Late schedule change inside window	PE-13868	not required
2026-08-29 01:13	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14100	not required
2026-08-28 01:13	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14114	not required
2026-08-28 01:13	R. Menon	travel desk	Rank grade requested by fleet office	PE-14212	not required
2026-08-27 05:38	P. Costa	travel desk	Rank grade requested by fleet office	PE-14216	not required
2026-08-26 15:58	R. Menon	travel desk	Operational necessity — disruption	PE-13911	not required
2026-08-26 13:58	P. Costa	travel desk	Operational necessity — disruption	PE-14327	Raphaele Titaud
2026-08-26 13:13	M. Dupont	line manager	Late schedule change inside window	PE-14486	not required
2026-08-26 12:28	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-14300	Raphaele Titaud
2026-08-26 01:13	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-13895	Raphaele Titaud
2026-08-25 17:38	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-14395	not required
2026-08-25 14:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-14351	not required
2026-08-25 05:38	S. Whelan	travel desk	Operational necessity — disruption	PE-14489	not required
2026-08-25 03:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-14221	not required
2026-08-25 01:13	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14208	not required
2026-08-24 22:28	P. Costa	travel desk	Rank grade requested by fleet office	PE-14075	not required
2026-08-24 13:13	S. Whelan	travel desk	Crew rest would otherwise be compromised	PE-14549	not required
2026-08-23 22:28	R. Menon	travel desk	Preferred property sold out	PE-13923	not required
2026-08-23 13:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-13964	not required
2026-08-23 05:38	R. Menon	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13870	not required
2026-08-23 01:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-13882	not required
2026-08-22 05:38	S. Whelan	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13863	not required
2026-08-21 17:38	S. Whelan	travel desk	Operational necessity — disruption	PE-14006	not required
2026-08-21 15:58	P. Costa	travel desk	Single-night stay, sourcing not economic	PE-13979	not required
2026-08-20 22:28	S. Whelan	travel desk	Preferred property sold out	PE-14359	not required
2026-08-20 01:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-14449	not required
2026-08-19 22:28	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-13999	not required
2026-08-19 13:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14002	not required
2026-08-19 13:58	R. Menon	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14141	not required
2026-08-19 05:38	S. Whelan	travel desk	Preferred property sold out	PE-13965	not required
2026-08-18 15:58	P. Costa	travel desk	Rank grade requested by fleet office	PE-13898	not required
2026-08-18 14:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14090	not required
2026-08-18 14:58	R. Menon	travel desk	Single-night stay, sourcing not economic	PE-14201	not required
2026-08-18 13:58	P. Costa	travel desk	Operational necessity — disruption	PE-13967	not required
2026-08-18 13:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-14271	not required
2026-08-18 05:38	R. Menon	travel desk	Preferred property sold out	PE-14022	not required
2026-08-18 05:38	S. Whelan	travel desk	Late schedule change inside window	PE-14183	not required
2026-08-18 05:38	S. Whelan	travel desk	Preferred property sold out	PE-14203	not required
2026-08-17 23:43	S. Whelan	travel desk	Preferred property sold out	PE-14246	not required
2026-08-17 22:28	P. Costa	travel desk	Preferred property sold out	PE-14056	not required
2026-08-17 22:28	S. Whelan	travel desk	Late schedule change inside window	PE-14357	not required
2026-08-16 15:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14296	not required
2026-08-15 15:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14521	not required
2026-08-15 14:58	R. Menon	travel desk	Rank grade requested by fleet office	PE-14138	not required
2026-08-15 05:38	R. Menon	travel desk	Late schedule change inside window	PE-14336	not required
2026-08-14 22:28	R. Menon	travel desk	Operational necessity — disruption	PE-14272	not required
2026-08-14 15:58	R. Menon	travel desk	Late schedule change inside window	PE-13974	not required
2026-08-14 14:58	S. Whelan	travel desk	Single-night stay, sourcing not economic	PE-14231	not required
2026-08-14 13:58	P. Costa	travel desk	Crew rest would otherwise be compromised	PE-14542	not required
2026-08-14 01:13	S. Whelan	travel desk	Preferred property sold out	PE-14159	not required
2026-08-13 14:58	P. Costa	travel desk	Preferred property sold out	PE-14128	not required
2026-08-13 13:58	P. Costa	travel desk	Operational necessity — disruption	PE-14027	not required
2026-08-13 13:58	S. Whelan	travel desk	Crew rest would otherwise be compromised	PE-14164	not required
2026-08-13 13:13	P. Costa	travel desk	Operational necessity — disruption	PE-14237	not required
2026-08-13 05:38	P. Costa	travel desk	Rank grade requested by fleet office	PE-14437	not required
2026-08-13 04:08	S. Whelan	travel desk	Preferred property sold out	PE-13887	Raphaele Titaud
2026-08-12 15:58	P. Costa	travel desk	Rate cap exceeded, no alternative within transfer limit	PE-13855	not required
2026-08-12 14:58	R. Menon	travel desk	Crew rest would otherwise be compromised	PE-14049	not required
2026-08-12 10:28	P. Costa	travel desk	Operational necessity — disruption	PE-14344	not required
Total

Who is asking

By channel, and how often the request was already within policy

Automation 59% clean 509

Travel desk 66% clean 110

Crew app 74% clean 73

Staff portal 45% clean 29

By airline

Entity	Evaluations	In policy	Cost impact
Demo Airlines Americas	721	61.3%	€28,445
Demo Airlines Asia	680	62.4%	€27,400
Demo Airlines Europe	1,023	58.7%	€42,139

The ruleset

Version 2026.2

Hard — refuse, no override path

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Accommodation standard CS FTL.1.235	Regulatory	EASA	Quiet, comfortable and separate room with control of light and temperature, access to food and drink.	Refuse	quiet, private, controlled	CPT FO CC ENG	EU	All duties
Minimum rest away from base ORO.FTL.235(b)	Regulatory	EASA	Rest away from home base at least as long as the preceding duty period, or 12 hours, whichever is greater.	Refuse	max(duty, 12h)	CPT FO CC ENG	EU	overnight irops positioning
Weekly duty-free period 14 CFR 117.25(b)	Regulatory	FAA	30 consecutive hours free from all duty within any 168 consecutive hours.	Refuse	30h in 168h	CPT FO	US	All duties
Minimum rest, US operations 14 CFR 117.25(e)	Regulatory	FAA	10 consecutive hours rest with at least 8 uninterrupted hours of sleep opportunity, free of all duty.	Refuse	10h rest / 8h sleep opportunity	CPT FO CC ENG	US	overnight irops
Suitable accommodation 14 CFR 117.3	Regulatory	FAA	Temperature-controlled facility with sound mitigation and the ability to control light, providing a bed or bunk for sleeping.	Refuse	temperature, sound, light, bed	CPT FO CC ENG	US	All duties
Single occupancy OM-A 7.4	Regulatory	Demo Air	Crew are never allocated a shared room, on any station, under any circumstance.	Refuse	1 crew per room	CPT FO CC ENG	All	All duties
Maximum transfer time OM-A 7.6	Regulatory	Demo Air	Airport to accommodation must not exceed the station limit; transfer time counts against the rest window both ways.	Refuse	45 minutes (60 at long-haul stations)	CPT FO CC ENG	All	All duties
24-hour reception OM-A 7.5	Regulatory	Demo Air	Properties taking arrivals between 23:00 and 06:00 must have staffed reception.	Route	staffed 24h	CPT FO CC ENG	All	All duties
Duty entitlement OM-A 7.1	Entitlement	Demo Air	A room is provided only where the roster shows an overnight duty, positioning, standby or training assignment.	Refuse	roster-derived	All ranks	All	overnight positioning standby training irops
Room grade by rank OM-A 7.2	Entitlement	Demo Air	Room grade follows rank where the entity differentiates. Captains may hold an executive grade at long-haul stations; requests above grade require approval.	Route	rank-based	CPT FO	All	overnight

Soft — route or warn

Rule	Layer	Authority	What it requires	On breach	Limit	Ranks	Region	Duty
Rate cap	Commercial	Demo Air	Nightly rate must not exceed the station cap, adjusted seasonally.	Route	station cap	All ranks	All	All duties
Preferred property order	Commercial	Routespring	Book the first available property in the base's preferred order before any alternative.	Route	preferred order	All ranks	All	All duties
Covered ancillaries	Commercial	Demo Air	Breakfast and wifi are covered; minibar, room service and laundry are the traveler's own cost.	Warn	breakfast, wifi	All ranks	All	All duties
Inventory order	Commercial	Routespring	Contracted inventory before bed bank, bed bank before GDS or last-room-available.	Warn	contract > bedbank > GDS	All ranks	All	All duties
Advance booking window	Commercial	Demo Air	Scheduled overnights are booked at least 48 hours ahead where the roster allows.	Warn	48 hours	All ranks	All	overnight positioning training